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Elliott Limb

Elliott Limb Chief Customer Officer at Mambu

Open banking was set to transform finance. What happened?

Open banking was set to herald a new dawn when it was introduced back in 2018. But, three years on, we’re still waiting for the innovation and growth it promised to materialise. It’s time we took a hard look at what went wrong and what our sector must do to enter a new era of consumer empowerment and banking change. Top-down tension One of the chi...

/payments Open Banking

Elliott Limb

Elliott Limb Chief Customer Officer at Mambu

The digital banking genie is out of the bottle

For millions of people, banking today is leaps and bounds better than it was even a decade ago, when payments took days instead of minutes to clear. This was before the era of smartphones and mobile banking or the idea of bringing smarter banking capabilities to their fingertips, no matter where you were. Beyond the fintech revolution, banks still...

/retail Digital Banking Trends

Elliott Limb

Elliott Limb Chief Customer Officer at Mambu

Emerging from digital transformation fatigue, why ecosystem strategy is the way forward

Over the past decade, digital transformation has worked its way to the top of C-suite agendas. Though while it started out as a global business phenomenon, it quickly lost momentum. Buzzword or not, the rip and replace approach to digital transformation is now being seen for what it really is – strategy for delivering change that adds complexity a...

Financial Transformation

Elliott Limb

Elliott Limb Chief Customer Officer at Mambu

Masquerading as a better banking service, these perks are nothing more than small treats

As we usher in a new era of financial services, banks must look no further than the cloud to be able to quickly adapt and at a low cost, with minimum risk, all while rolling out products that customers actually want. Even though the financial services market is more saturated and competitive than ever before it is still relatively hard to tell one ...

/retail /cloud Cloud Banking out of the Box

Elliott Limb

Elliott Limb Chief Customer Officer at Mambu

2021 Fintech Predictions

A return to relationship banking The move away from customer-centric banking was so gradual that we barely noticed it. There was a time when having a personal relationship with your local branch manager who you met with regularly, understood your finances and gave you advice was commonplace. Digital technology changed this, focusing on convenienc...

/cloud /predictions Innovation in Financial Services