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The pace of evolution for many corporate finance and accounting functions is accelerating. The mandate of the CFO is expanding and the challenges they face accumulating. This blog is an exploration of these topics.
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Steven Hatton Co-founder & Director at Trusek Ltd
In today’s world of collaboration between the Financial Institutions and Fintech there could be a number of reasons for looking to partner with a technical provider rather than attempt to create a new product internally. A subject previously discussed. Whether looking to modernise incumbent infrastructure, maybe launching additional new products wi...
07 March 2024 /wholesale /startups
Tim Loo Executive Director of Strategy at Foolproof
A significant shift is occurring in the demographic landscape, presenting unique challenges and opening new avenues for innovation, particularly in financial services. This demographic transformation is not just a trend, but a catalyst for rethinking and reshaping financial products and services. As we have seen with increasing life expectancies a...
06 February 2024
Sarah-Jayne Martin Director, ICA Global AR Practice at Quadient
All too often the finance function is seen solely as a back-end department. The role of the accounts receivable (AR) team is to process invoices – ensuring that they are paid on time and following up with customers who are late on payments. However, forward-thinking organisations and strategic CFOs are starting to realise the potential of the AR fu...
10 January 2024 /payments /cloud
Chirag Karnik Founder & Director at Neyo Ltd
When it comes to financial services, the tech landscape is changing rapidly. For many, it can prove difficult to keep up with the pace, let alone position themselves at the forefront of the digital revolution. This can have ramifications, too; with the UK's fintech sector employing over 60,000 people, competition is high. Embracing evolving techno...
05 December 2023 /inclusion
Lydia Coyle Management Consultant at Woodhurst
Modernising the tech stack is fundamental to becoming a Modern Mutual – prioritising automation, channel consistency, seamless customer experiences, and leveraging insights from data. Whilst modernisation isn’t just about technology, it does still play a key role in delivering a better, more efficient and digitally enabled service to your customer...
05 December 2023 /inclusion /predictions
Karim Ben-Jaafar SVP, Commercial Sales at Quadient
In the last few years, we’ve seen audit errors cause serious consequences. These aren’t simple fines for late accounts: it’s been impossible to ignore a string of names from the worlds of fashion (Superdry) and advertising (M&C Saatchi) having shares suspended by stock exchanges after missing auditing deadlines. This bigger-picture impact – c...
29 November 2023 /regulation
To navigate the complex landscape of channel strategy, Building Societies must consider their core mission of serving diverse customer needs while adapting to changing technological trends. How do Building Societies create the optimal physical channel strategy? Preserving the human touch: Branches can remain a differentiator and a key point of val...
27 November 2023 /people /inclusion
How long does it take Building Societies to update products on the back of rate changes? Rapidly responding to market rate changes is critical for staying competitive, maintaining commercial stability and demonstrating that you are doing the right thing for your members. Speed matters: Being swift in updating your product offerings to reflect rate...
21 November 2023 /people /inclusion
Are Building Society colleagues doing high-value tasks that drive success of the organisation? "I want employees to have more time to provide good outcomes to the customer rather than doing lots of manual work. I want the customer experience and the employee experience to be as frictionless as possible." - Phillippa Cardno, CEO of Newbury...
15 November 2023 /people /inclusion
Building Societies often boast great NPS scores, but how do they ensure they are really offering an exceptional customer experience? Customers and brokers expect more than just friendly service. To ensure a great customer experience, technology, innovation, and customer-centricity must be embraced. Choice: Give customers choice in channels, product...
06 November 2023 /people /inclusion
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