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News and resources on devops, tools, platforms and APIs for developers and tech leaders in banks and fintechs worldwide.

[New Report] Payments: The key to unlocking new ecosystems and why merchant services are on the upFinextra Promoted[New Report] Payments: The key to unlocking new ecosystems and why merchant services are on the up

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Expert opinions

Chiara Gelmini

Chiara Gelmini Industry Principal Director - Customer Risk & DD at Pegasystems

Low-hanging fruits in transforming AFC and AML with GenAI and Integrated Case Management

The two challenges everyone experience and the two answers you have been looking for in financial crime management The financial industry is under constant scrutiny from regulatory bodies, pushing for rigorous compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), and Anti-Financial Crime (AFC) regulations. As we all know, these reg...

/risk /crime Artificial Intelligence and Financial Services

Rebecca Trivella

Rebecca Trivella Director at 3radical

Zero-party data: The key to personalising financial services?

The days of generic, one-size-fits all financial service experiences are over. Today, customers expect – and demand – personalised financial services. Just think: How frustrating do customers find it when lenders view them as account number #72856, rather than Joe Bloggs with unique financial goals, circumstances, and interests? It leaves them fee...

Digital Banking Trends

Joris Lochy

Joris Lochy Product Management Consultant | Co-founder at Capilever

The Unseen Backbone of Banking: A Deep Dive into Matching and Reconciliation

Last year I celebrated two decades of immersion in IT, specifically within the Financial Services sector. During this period I have been a witness to remarkable transformations in banking and technology. The emergence of Fintech companies and their customer-centric approach, along with significant advancements in software engineering like Agile me...

/payments Data Management and Governance

Sameer Dubey

Sameer Dubey Chief Product Officer at Griffin Bank

A look at the current state of BaaS: Opportunities for innovative banking infrastructure

Banking as a Service (BaaS) has changed the way banking products are built and offered. Consumers want to be able to access financial products when and where they need them, and BaaS platforms enable companies to embed these products in their own apps and ecosystems without the complexity and cost of obtaining a banking licence. Baas providers a...

/devops /startups Banking

Patrick Bermingham

Patrick Bermingham CEO at Adflex

What trends will dominate the B2B payments world in 2024?

In with the old, as good as new The first use of a commercial card for a B2B payment was recorded by the travel industry in 1937. Yet nearly a century later, commercial cards are still not a widespread B2B payment method. Why? They are often hampered by security concerns, supplier acceptance, and incompatibility with existing financial systems. As...

/payments /predictions Trends in Financial Services

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Research

Future of Report

The Future of Digital Banking in North America 2024

2023 was characterised by increasing amounts of uncertainty and a lack of clarity across the financial world. The collapse of banks, including Silicon Valley Bank, Signature Bank and First Republican Bank, in March 2023, added strain to already unsettled financial markets. While market volatility has remained relatively stable, soaring inflation and climbing interest rates slowed economic growth and this is expected to continue into 2024.  While forecasts regarding the length and severity of a possible recession are speculative, experts are even more divided about stock market predictions for 2024. Optimism is strong in many investors who expect that 2024 is the year rates will stop rising and predict bullish turns that will see markets soar to new heights. Yet with many other factors affecting North American markets, the only certainty we can expect as we look towards 2024 is more uncertainty. This Finextra report on the outlook of North American banking trends, is produced in association with Money20/20 and includes key insights and commentary from industry experts at EY and Mastercard.

668 downloads

White Paper

Build, Buy or Bust – Hybrid leapfrogging Legacy

The age-old Build Vs. Buy conundrum has never been brought into sharper focus than it is now. In light of unprecedented unpredictability and economic volatility in recent times, in light of converging pressure brought about as a result of myriad payments systems, real time rails, cross-border implications in a global village, standards development and heightened public awareness and expectation, financial institutions are leaping forwards by falling back on partners to bring systems in line with modern business expectations.  Undoubtedly, the advent and availability of open source technology has intensified and strengthened both sides of the Build Vs. Buy argument. For one thing, it has enabled banks and financial organisations to tailor and sculpt new processes and systems around their exact needs, with the availability of non-proprietary technology. For another, it has brought about a plethora of third party ‘enablers’, as well as having inspired fintech services firms by way of creating plug-and-play or pay-as-you-go offerings.  And alongside all of this, the development of cloud technology and its permeation throughout the financial services industry has oiled the wheels for the journey, facilitating the bespoke and dynamic capability that open source cloud offers, and compounding the technological know-how and prowess of both banks and fintech providers the world over.  There are other influencing factors, such as the API economy, the concepts of open finance, open data; external global, market and economic drivers and events that shape the demand for improved and instant banking services in the first place, putting pressure on operations to the point that banks need to fast-track pretty much every modernisation or product development project they have going, inevitably having to outsource some of this burden.  Download this Finextra report, produced in association with Cloudera, to learn more.

254 downloads

Future of Report

The Future of the Global Financial Ecosystem 2024

A Sibos Special Edition. Our world has experienced several unexpected and unprecedented events over the last few years, which show no signs of slowing down. This year’s Sibos aims to connect those in the financial services community who have experienced fragmentation, in the hope that tackling this will help with some of the biggest issues facing banking. The role that financial institutions play in the global environment will continue to be placed under the microscope as situations continue to develop. In light of this, there has never been a better time for those in finance to come together and have frank and open conversations about their future. This applies to not only environmental and social goals for banks, but also the adoption of and adaptation to new technologies. No longer can these issues be placed on the side and given lip service, they need to become an integrated part of each financial institution’s core policies and practices. However, ever increasing this challenge are the continuously changing global circumstances. Due to these circumstances, communication and collaboration are essential drivers for 2024. This Finextra report, produced in association with Swift, includes commentary from BBVA, BNP Paribas, BNY Mellon, Deutsche Bank, ING, JP Morgan, Lloyds, McKinsey, NatWest, SEB, Standard Chartered, UniCredit, and Wells Fargo.

981 downloads

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FinextraTV

Agile digitalisation for future-focused issuers

Jos Veendrick, the Regional Head for Continental Europe at TSYS, a Global Payments company, assesses the challenges issuers face with legacy technology and the growing demand for convenience and personalisation in digital transactions. Our discussion covers cloud-based services and API-centric approaches, addressing industry needs and anticipating future growth in the digital payments landscape.

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Long reads

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How new European and US Open Banking rules will change the financial landscape

The 'Open Banking' movement – described by Scarlett Sieber in Forbes as “the plumbing and piping of your institution that acts as an enabler to allow you to partner with third parties like fintechs” – can be hard to define given its different approaches and elements in specific regions and countries across the globe. Europeans point proudly, and r...

André Casterman

André Casterman Marketing at INTIX

Banking on value: Financial institutions deserve more from their data

In 2006, Clive Humby famously declared that “data is the new oil”. The eye-catching quote perfectly surmised the immense potential value of data as it was understood at the time. Since then, that potential has only grown, particularly within the realm of financial services. For many banks and financial institutions, data has become a cornerstone f...

Joseph Lo

Joseph Lo Head of Enterprise Platforms at Broadridge

Generative AI’s next generation: Enter the agents

What seemed like science fiction a year ago is now business as usual in the realm of artificial intelligence. As generative AI enters its second year, a new game-changer emerges — GPT agents. Introduced at the recent OpenAI DevDay, these agents take Large Language Models (LLMs) to the next level, not just processing information but also shaping ou...