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[New Report] The Future of Digital Banking in Europe 2024 - A Money20/20 Special EditionFinextra Promoted[New Report] The Future of Digital Banking in Europe 2024 - A Money20/20 Special Edition

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Expert opinions

Steve Haley

Steve Haley Director of Market Development and Partnerships at Mojaloop Foundation

The Evolution of National Payment Systems and the Rise of Digital Sovereignty

Countries are increasingly modernizing their national payment systems to include the 1.4 billion underserved individuals within the digital economy, particularly those who rely on mobile phones and have limited access to traditional bank branches. Integrating unbanked and underbanked citizens into the digital economy allows central banks in emergi...

Matt Ryan

Matt Ryan Chief Transformation Officer at Reef

Keeping Customers Loyal When There Is Too Much Choice

93% of consumers compare products online before making a purchase, and with more choice than ever, particularly when it comes to financial services, wealth management and digital asset management, the amount of choice can be confusing. For potential clients, it can be tempting to pick whatever’s easiest rather than struggle to find the best produ...

/people /wealth Trends in Financial Services

Anne Willem De Vries

Anne Willem De Vries Co-founder and CEO at Silverflow

Legacy Systems Are Holding Payments Back

Despite processing millions of payments a day, the payments industry is being held back by outdated technology that has become too integral to replace or integrate with – until now. Legacy systems are already costing the payments industry $36.7 billion per year, a figure that is expected to rise to $57.1 billion by 2028. Rather than addressing sin...

/payments /cloud The Payments Business

James Smith

James Smith MD at Dsruptiv Ltd

What might a Labour government mean for Fintech and Payments in the UK?

A Labour government in the UK could have significant implications for the Fintech and Payments sectors. Key areas that might be affected include changes to the finance landscape, financial services policy, regulation and oversight, innovation, competition, financial inclusion, international positioning, digital infrastructure and education. Here’s...

/payments /startups Fintech

Anup Chandrashekar

Anup Chandrashekar Vice President at Sonata Software

Transforming Banking: Generative AI's Role in Driving Innovation and Resilience

In the dynamic realm of banking, innovation has been the cornerstone of evolution and customer satisfaction. From the pioneering days of ATMs to the digital revolution brought forth by internet and mobile banking, financial institutions have always been at the forefront of embracing technological advancements. Today, as we embark on the cusp of a ...

/ai /retail Artificial Intelligence and Financial Services




Don’t go extinct - How Wealth Managers can remain relevant

Transformation drivers and actions to prioritise Until recently, the wealth management industry in the UK has been largely homogeneous, with most traditional firms offering similar products and services to similar customers under similar business models. Fintech has been chipping away at these norms for a few years, but even in 2021, traditional wealth managers with rudimentary digital tools still dominate the market.  However, the pace of change has accelerated in the last year.  Newcomers are arriving in droves with engaging customer experiences, new technology and convergent services that address the historical limitations of the wealth industry, while opening new doors to new opportunities.  Now Covid-19 has put the industry into the spotlight, exposing some enduring weaknesses and highlighting the need for modernisation.  In a post-pandemic world, wealth management companies that are willing to innovate will begin to pull sharply away from those that are stuck in the past. Everyone hoping to remain relevant in this space - banks, advisory firms, asset managers, investment managers and technology providers - must be ready to drive transformation or risk extinction.  Download your copy of this Finextra impact study, produced in association with Cognizant, to learn more.   



The Future of ESGTech 2022

Employing Data to Deliver on the UN's SDGs The unrealised potential for data to serve fertile, yet dormant, use cases is limitless. Therefore, empowering the reclaiming and repurposing of data is paramount if data is to lead to all people living in peace and prosperity. This endeavour has not progressed due to the entities holding data being unwilling to exchange data over concerns around data protection and security or the prioritisation of the desire to capture direct returns on investment. Others may also be reluctant to share data in hope they gain market power or competitive advantage. In financial services, this has not been the case. With the second Payments Services Directive or PSD2, banks are required to open access to data and share with other organisations. This has increased transparency of pricing, improved security through authentication and verification and encouraged banks to use application programming interfaces (APIs) for this disclosure of information. This shift to a digital economy will continue and will result in an attraction to a platform where financial data can be used to offer value-added services to other industries. One example would be open finance, an API-enabled offering, now facilitates the sharing of financial products, data, and services between independent parties, going beyond the regulatory requirements set out around open banking. By utilising APIs, financial institutions can implement open finance solutions to offer people greater product choice and control over their finances and data. Repurposing different types of data can amplify the impact of data on economic, environmental, or cultural development, can help fill information gaps and cultivate new perspectives. However, the world is behind schedule on achieving the United Nations’ Sustainable Development Goals. This report will focus on specific targets, however, not all, and consider how environmental, social and governance (ESG) data can be utilised by financial institutions and fintech firms to achieve the SDGs and ensure global communities can migrate to a circular global economy.



The Future of Wealth Management 2022

A sector at the beginning of its digital renaissance. Increased digitisation of goods and services throughout the 2010s gathered pace long before Covid-19 turned the global outlook on its head. The pandemic served only to reaffirm this shift to digital as a matter of urgency.    The wealth management sector was not spared the upheaval; however, it appears to be emerging from the crisis with an invigorated sense of progress.    The disruptive forces of digitisation and Covid-19 are now joined by a groundswell of consumer expectation. This is clearly witnessed in the soaring uptake of retail investment tools and applications, greater access to financial instruments and widespread revolt against the traditional inaccessibility of financial services.  This report, the Future of Wealth Management 2021 with interviews from Accenture, Coutts, Hargreaves Lansdown, Nutmeg, Oxford Risk, Tilney Smith & Williamson, and UBS Global Wealth Management will explore the forces currently shaping the industry. It will examine not only what these forces are, but how and why they form the structural foundation for a sector which is at the very beginning of its digital renaissance.




Cloud, SaaS & ESG: Trends causing a shift in Wealth Management

Speaking at TCF 2023, Alexandre Duret, Senior Product Director, Wealth Management, Temenos, discusses the role technology plays in supporting private banks and wealth management, and the processes used to help adapt to new market opportunities.


Long reads

Olu Adebiyi

Olu Adebiyi Global Head of Cash Management Solutions, TS at BNY

How treasury can optimise cashflow

As macroeconomic uncertainty continues, corporate treasurers are seeking out smarter ways to manage their liquidity, improve their working capital and increase operational efficiencies. Olu Adebiyi, global head of cash management solutions and Varun Yadav, head of virtual account-based solutions, BNY Mellon Treasury Services explain how the introd...

Christian Kent

Christian Kent Managing Director, Financial Services & Technology at Houlihan Lokey

Can the wealth management industry embrace technology in the race for alternatives?

Individual investors hold 50% of the estimated $280 trillion of global assets under management, though their allocation to private capital is just 16% and, in some segments, materially lower. Until recently, private investors had scorned greater allocation due to structural barriers: high minimum investment thresholds, the need and expectation of ...

Paige McNamee

Paige McNamee Senior Reporter at Finextra

Wealth management: Evolving the role of wealth advisor for a digital future

Expectations of both the relationship manager and the customer are shifting. The typical investor profile is not only evolving, but bringing with it a host of new demands rooted in the expectation that services are instant, personalised, and offer a pleasantly seamless customer experience. The role of wealth manager leans fairly heavily on sales a...