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[New Paper] How can the future state of information technology combat fraud and money laundering?Finextra Promoted[New Paper] How can the future state of information technology combat fraud and money laundering?

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Expert opinions

Chiara Gelmini

Chiara Gelmini Industry Principal Director - Customer Risk & DD at Pegasystems

Low-hanging fruits in transforming AFC and AML with GenAI and Integrated Case Management

The two challenges everyone experience and the two answers you have been looking for in financial crime management The financial industry is under constant scrutiny from regulatory bodies, pushing for rigorous compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), and Anti-Financial Crime (AFC) regulations. As we all know, these reg...

/risk /crime Artificial Intelligence and Financial Services

Rebecca Trivella

Rebecca Trivella Director at 3radical

Zero-party data: The key to personalising financial services?

The days of generic, one-size-fits all financial service experiences are over. Today, customers expect – and demand – personalised financial services. Just think: How frustrating do customers find it when lenders view them as account number #72856, rather than Joe Bloggs with unique financial goals, circumstances, and interests? It leaves them fee...

Digital Banking Trends

Joris Lochy

Joris Lochy Product Management Consultant | Co-founder at Capilever

The Unseen Backbone of Banking: A Deep Dive into Matching and Reconciliation

Last year I celebrated two decades of immersion in IT, specifically within the Financial Services sector. During this period I have been a witness to remarkable transformations in banking and technology. The emergence of Fintech companies and their customer-centric approach, along with significant advancements in software engineering like Agile me...

/payments Data Management and Governance

Sameer Dubey

Sameer Dubey Chief Product Officer at Griffin Bank

A look at the current state of BaaS: Opportunities for innovative banking infrastructure

Banking as a Service (BaaS) has changed the way banking products are built and offered. Consumers want to be able to access financial products when and where they need them, and BaaS platforms enable companies to embed these products in their own apps and ecosystems without the complexity and cost of obtaining a banking licence. Baas providers a...

/devops /startups Banking

Patrick Bermingham

Patrick Bermingham CEO at Adflex

What trends will dominate the B2B payments world in 2024?

In with the old, as good as new The first use of a commercial card for a B2B payment was recorded by the travel industry in 1937. Yet nearly a century later, commercial cards are still not a widespread B2B payment method. Why? They are often hampered by security concerns, supplier acceptance, and incompatibility with existing financial systems. As...

/payments /predictions Trends in Financial Services



Future of Report

The Future of Digital Banking in North America 2024

2023 was characterised by increasing amounts of uncertainty and a lack of clarity across the financial world. The collapse of banks, including Silicon Valley Bank, Signature Bank and First Republican Bank, in March 2023, added strain to already unsettled financial markets. While market volatility has remained relatively stable, soaring inflation and climbing interest rates slowed economic growth and this is expected to continue into 2024.  While forecasts regarding the length and severity of a possible recession are speculative, experts are even more divided about stock market predictions for 2024. Optimism is strong in many investors who expect that 2024 is the year rates will stop rising and predict bullish turns that will see markets soar to new heights. Yet with many other factors affecting North American markets, the only certainty we can expect as we look towards 2024 is more uncertainty. This Finextra report on the outlook of North American banking trends, is produced in association with Money20/20 and includes key insights and commentary from industry experts at EY and Mastercard.


Future of Report

The Future of Fintech in Africa 2023

Across fintech - digital banking, digital payments, personal finance, lending, and investment - data is central to the function of all these technologies and the most important source for the analysis of financial products and services, bridging the gap between data security and customer satisfaction. Many organisations, countries and regions have forged ahead in leveraging data, cloud, blockchain and AI to their advantage – one such continent is Africa. Two years after the global financial crisis, Kenyan payments, money transfer and micro-financing service M-Pesa became the most successful mobile phone based financial service in the developing world. This was also just three years after its launch by network operators Vodafone and Safaricom. Further to this, transaction flows sent by banks have grown by an average of 10% year-on-year during this 10-year period. Alongside this, mobile money payments have exploded, with the monthly value of transactions increasing 25 times over between 2010 and 2018. The digital payments market has matured faster in Africa than it has in Europe: the number of electronic payments in France grew from 33 million in 2009 to 61.5 million in 2018, but in Nigeria, the number of electronic payment transactions grew from 66 million in 2008 to over two billion in 2018, according to Statista. Further to this, the number of digital payments users is slated to amount to a staggering 611 million users by 2027. However, Africa’s largest market will be digital investment with a total transaction value of $994 million in 2023 and the digital assets market is expected to show a revenue growth of 36% in 2024. It is evident that Africa is on the rise and leveraging technologies such as AI, blockchain, cloud, and data will only allow the continent’s fintech firms to excel across the digital banking, digital payments, personal finance, lending, and investment sectors. This Finextra report, produced in association with Kora, compiles expert insights from a range of firms, including: Binance, Cloud Africa, Data Scientists Network, JUMO, Mojaloop Foundation, TymeBank, and Yoco, and provides predictions for the future of fintech in Africa. 



Seeking Approval - Acquirers vs. Transaction Fraud

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced significantly, so has the sophistication of fraudsters themselves. The emergence of AI within fraud solution models has come to the fore in recent years and along with it, newly realised appreciation of the value of transaction data, current and historic. Banks need to get to grips with processing and utilising these data to full advantage, to inform a robust and futureproof strategy which can both increase approvals and reduce fraud. For transaction monitoring solutions to drive value, serving both merchants and acquirers alike, intelligence on any given transaction needs to be issued in real time before the submission of authorisation. Approval rates, pricing, customer-centricity, and fraud rates are always going to be key differentiators in a very competitive market. Within these parameters, banks need to continually improve their service to remain competitive, while navigating the various tools and techniques that are rapidly emerging. Different business models prioritise different aspects of case management and scoring, using traditional rules-based methods and more data-led AI and ML approaches. This Finextra industry sentiment report was produced in association with Brighertion, a Mastercard company. It is based on several industry interviews, through which we aim to take a pulse on the industry’s general appetite for real-time, AI-driven, data-rich transaction fraud monitoring, and the various models, technologies, and priorities that shape acquirers’ anti-fraud strategies.




The emergence of risk orchestration technology

Speaking at Trust:Live 2023, LexisNexis® Risk Solutions Market Planning Director, Chris Foye, discusses how risk orchestration technology is transforming the way in which organisations evaluate and build digital trust with their customers.


Long reads

Madhvi Mavadiya

Madhvi Mavadiya Head of Content at Finextra

Identity verification: How to strike a balance between speed and security

Customers require faster speed and greater agility from their payments providers. This is now of paramount importance with emerging trends coming to the fore such as card-not-present transactions, adoption of contactless payments, and new financing options at the point-of-sale. As more transactions become digital, opportunities for financial crime...

Níamh Curran

Níamh Curran Senior Reporter at Finextra

The Future of Digital Identity: Separating the digital from the individual

This is an excerpt from Finextra’s report, ‘The Future of Digital Identity 2022: Inclusive, secure, fit for purpose.’ The majority of the world's population now has some form of digital identity. These can come from our own social media presence, but also our banks and the companies we use. “We are not in control of the number of identities we have...

Hamish Monk

Hamish Monk Reporter at Finextra

The Future of Digital Identity 2022: Equitable development and accessing digital identity

This is an excerpt from Finextra’s report, ‘The Future of Digital Identity 2022: Inclusive, secure, fit for purpose.’ The ability to prove one’s identity will soon be foundational to accessing many life-enhancing services, including healthcare, education, and in particular, financial services. Yet, 1.5 billion people around the world still do not h...