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Banking Strategy, Digital and Transformation

Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

The Rise of ESG in Fintech: Ethical Finance's Impact on Fintech Companies

The fintech sector is undergoing significant changes as it embraces sustainability and ethical principles. This movement, known as green fintech, is transforming financial services to address environmental and social issues. Understanding Ethical Finance Traditional financial metrics such as profitability and revenue remain crucial, but ethical fin...

/payments /retail

Simon Kent

Simon Kent Global Head of Financial Services at Kearney

Why top management in banking must act now to capitalize on AI

Artificial intelligence (AI) is set to transform the banking industry as we know it, and top management in the sector must prepare for this period of disruption before it is too late. If they do, the rewards are significant with industry leaders already predicting that AI could boost revenues by almost $1 trillion by 2030[1]. While banks are curre...

/ai /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Banking on Failure: How Outdated Back Office Banking is Bleeding Profits and Trust

In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect is the back office – the core systems that keep the bank's engine running. According to a World Economic Forum report by Bain & Company, only 1% ...

/retail /devops

Nicole Pienkos

Nicole Pienkos Head of Regional Banking at FIS

Exploring Responsible AI Adoption

“AI banking, or Artificial Intelligence in banking, refers to the application of various AI technologies such as machine learning, natural language processing, and robotic process automation within the banking and financial services industry. These technologies enable banks and financial institutions to automate processes, enhance customer service...

/ai /retail

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Renewed sanction lists add complexities into the banks’ KYC process – can technology support?

The invasion of Ukraine passed its second anniversary recently and with that, sanctions have been revised and updated against groups or individuals linked to Russia and its allies. For example, the UK government added 50 new sanctions while the US continuously reviews and expands its own lists. Now the Biden administration is suggesting that finan...

/payments

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Navigating the Evolution of Digital B2B Payments in 2024

In today’s fast-paced business environment, securing and maintaining relationships with large enterprise clients is crucial for revenue growth. However, processing their payments poses significant challenges, especially as transaction complexities and amounts increase. Traditional payment methods like paper checks often lead to delays and ineffici...

/payments /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Choose the Right Software Vendor for UX Excellence in Digital Banking

Software vendors are crucial. They provide digital solutions to help banks operate efficiently and meet customer expectations. However, while ready-to-use solutions offer speed and convenience, they often fall short in delivering a tailor-made user experience that aligns with a bank's unique brand, strategy and customer needs. How can banks choose...

/retail /devops

Chris George

Chris George Vice President Product at CI&T

Incumbents are buying up banks—but how might takeovers impact consumer choice and innovation?

Recent news that Barclays is buying the bulk of Tesco’s banking business, and that Sainsbury’s Bank is open to takeover offers, has thrown retail banking’s competition with legacy banks back under the spotlight. Over the last decade or so in the UK, we’ve seen the rise of retail banks and neobanks, like Monzo and Revolut, have a bigger impact th...

/retail

James Berry

James Berry Managing Director at Valuedynamx

Time to Level up Your Loyalty Program: Top 10 Ways to Tap into Gamification

People love games for a variety of reasons: they fuel our competitive sides, challenge us, offer an escape from the daily grind, and help us feel a sense of victory and accomplishment. Most of us are naturally attracted to activities we find stimulating, and game-like experiences satisfy that hunger—even via loyalty and reward programs. Gamificati...

/retail /predictions

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Guide to Choosing a Cloud Services Provider for Fintech Companies

Fintech firms are increasingly reliant on advanced technology to provide innovative financial services. Gartner forecasts that by 2025, 85% of organizations will prioritize a cloud-first strategy, necessitating cloud-native architectures to meet their digital goals. Cloud computing is essential for these companies to scale effectively, manage larg...

/payments /retail

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