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Latest expert opinions

Ben Goldin

Ben Goldin Founder and CEO at Plumery

2023: A year of banking innovation

As we reach the end of another eventful year in banking, it’s time to take stock and reflect. From the accelerated fall of high street bank empires, the ongoing fight for market share from both incumbents and their challenger peers, and how everyone is harnessing the power of AI, it’s been quite a ride. Here we give a run-down of some of the most...

/retail /predictions Banking

Ben Goldin

Ben Goldin Founder and CEO at Plumery

It ain’t what you do…

The essence of what makes a great bank has not really changed in terms of the purpose they serve. Consumers have always wanted exemplary customer service, a wide selection of products and services, and a safe and secure environment that protects their hard-earned money. But what has changed irrevocably is the way in which these elements are delive...

/retail Digital Bank Transformation

Ben Goldin

Ben Goldin Founder and CEO at Plumery

Digital Banking Experience: A new answer to the classic ‘build or buy?’ question

Creative digital disruption facing the banking sector is set to continue for several more years, certainly until the last of the high street branches closes its door. But how do both long-established banks and newer competitors not only stay in the game, but emerge victorious? It’s all down to one question. One that all banks would have most cert...

/retail /devops Digital Bank Transformation

Ben Goldin

Ben Goldin Founder and CEO at Plumery

Partnering for Success

Financial institutions hoping to keep pace with rapid customer and markets changes have to first change how they think about technology if they want to survive in a digital world. Instead of seeing it as something that has to be done at great length and expense, it should be seen as a strategic advantage - if the right approach is taken. Given t...

Fintech

Ben Goldin

Ben Goldin Founder and CEO at Plumery

APIs Are Changing Financial Services

The use of application programming interfaces (APIs) is presenting a world of possibilities to financial institutions. They enable the flow of information between applications and gives institutions the ability to easily access customer data, draw insights and create innovative products tailored to consumer, market and regulatory needs. For partne...

/retail Banking Architecture

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