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Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

How is the EU AI Act Going to Affect Banks’ AI Adoption Ambitions?

As we steam ahead into 2024, while banks experiment with generative AI, they also need to be aware of how regulators will scrutinise how they use AI. Of specific concern is how the impact of the EU’s AI Act on banks’ AI ambitions will become much clearer over the coming months. The EU AI Act, which will become enforceable during 2025, is the wor...

/regulation Artificial Intelligence and Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Beyond White Label Banking to Banking as a Service

White label banking is evolving from how it used to be a single-threaded product offer, to a broader and deeper banking as a service or embedded banking using modern technology. This concept of buying a set of pre-built technologies and services to enable a non-bank to provide financial products has caught the imagination of the industry for severa...

/people /cloud Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Generative AI in Banking: Future Promise or Present Hype?

The transformative potential of generative AI for the banking sector was a subject we keenly explored earlier in the year. With the whirlwind advancements in the technology sector, six months can feel like a lifetime. It is worth taking a moment to look back and assess how generative AI has shaped and influenced the banking industry. The crux of ...

/regulation /devops Artificial Intelligence and Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

How can banks successfully modernise their technology?

Modernising banking infrastructure can be a daunting and expensive process. Even though many banks want to digitally transform, only 30 percent of those report that they have successfully implemented their digital strategy. Mind the traps It is true that many digital transformation endeavours fail no matter what industry because these businesses ...

/devops Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

From Zero to Hero – How Blockchain could bring the FCA’s Consumer Duty to life

The reputation of blockchain has taken a severe beating in recent years. The spectacular collapse of FTX, plus how regulators are turning against crypto currency businesses built on blockchain technology seems to be toxifying the technology for traditional financial services businesses. However, running away from using blockchain because of the ...

/regulation RegTech

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Three Tech Takeaways from Sibos 2023

Sibos 2023 is a great gathering of the financial industry and the place to take the pulse of what is exciting and challenging people. While the conference stages capture the limelight with industry visionaries, it is the grassroot opinions of the delegates roaming the conference floor, the foyers and – yes – the bars that are even more insightful...

/sibos Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Sibos 2023 – Who’s Surprised Generative AI is on the Corporate Bankers’ Agenda?

In a matter of months, generative AI has caught public imagination across all markets. Asking an AI to write up a report, answer a question, or create an image has become something most people have tried and some companies, including my own, have already added generative AI into their products. So, it is unsurprising that the impact of AI on comme...

/sibos Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Operational Excellence as a Banking Business Strategy

Banks can employ the best people, but if their internal operations are supported by complex and broken technology, it will affect the smooth running of their operations. In turn, this will impact the bottom line, and importantly, affect how customers interact with the financial service organisation. So, how can banks improve their internal operat...

/devops Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Sanctions, Financial Crime and Straight Through Processing: Plugging the Gaps

In the fast-paced world of modern banking, seamless, efficient, and compliant transaction processing is now a requirement to operate effectively, particularly when it comes to meeting regulatory compliance requirements. Over the last few decades, Straight Through Processing (STP) has emerged as a game-changer, allowing banks to automate end-to-end...

/devops /predictions Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Optimising Service in Banking: Building the backbone for financial service operations

It is no secret that the banking industry has been rapidly digitising for several years now. According to the European Central Bank’s 2023 Banking Supervision report, 61 percent of banks are now embedding their digital transformation budget into their overall IT budget, with approximately 22 percent of their IT budget dedicated towards digitalisat...

/payments Banking Strategy, Digital and Transformation