Bank of Ireland

102 results about this entity

Period: 02 Sep 2004 - 01 May 2024


Bank of Ireland to equip call centres with single customer view and voice biometrics

Bank of Ireland is spending €34 million to overhaul its call centre operations, providing operators with a single customer view and introducing voice biometrics for added security.


Bank of Ireland blames latest glitch on "technical issue"

Bank of Ireland (BoI) was hit by another outage on Friday when its mobile banking app went down for around four hours.


Bank of Ireland to invest €50 million in fraud prevention and protection

Bank of Ireland has announced an investment of €50 million on customer fraud prevention and protection.


Bank of Ireland names Niamh De Niese first chief digital and architecture officer

Bank of Ireland has poached Santander's Niamh De Niese to take on the newly-created position of chief digital and architecture officer.


Bank of Ireland invests €2.5 million in hybrid working hubs

Bank of Ireland has today launched the latest addition to its nationwide network of hybrid working hubs.


Bank of Ireland invests €60m in ATMs and branches

Bank of Ireland is installing new ATMs in every one of its branches on the island as part of a €60 million investment.


Bank of Ireland UK reprimanded by ICO for mistakes on over 3,000 accounts

Inaccurate data was shared from 3,284 customers’ profiles to credit reference agencies, which may have led to refusal for mortgages, credit cards or loans, or customers being granted too much credit, that they were unable to afford.


Irish banks ditch plans to build mobile payments app

Irish banks have abandoned plans to launch a mobile payments app in the face of regulatory holdups and a rapidly changing payments landscape.


AIB apologises for online banking glitch

Irish high street bank AIB has admitted to a glitch in its online banking service after it was highlighted by newspaper The Irish Independent.


Zodia Markets receives registration as Virtual Asset Service Provider in Ireland

Zodia Markets, the Standard Chartered backed digital asset exchange and brokerage platform, announces that it has received its registration as a Virtual Asset Service Provider (VASP) by the Central Bank of Ireland (CBI).


Irish fintechs bemoan lack of state support

Innovation within Ireland's banking sector has been hindered by a lack of government funding, claims a newly published report.


Over two million Bank of Ireland transactions carried out at Post Offices

Bank of Ireland customers have conducted 2.35 million banking transactions, with over €1 billion in cash transactions, in post offices nationwide since the launch of the Banks’s partnership with An Post two years ago.


Minister orders review after Bank of Ireland IT glitch

Ireland's minister for finance has called for an investigation into the robustness of banking technology infrastructure after a technical glitch with Bank of Ireland's (BoI) mobile banking app enabled customers to seemingly withdraw free money.


Huge queues form at Bank of Ireland ATMs after tech blunder

An online snafu that allowed customers with no money in accounts to transfer and withdraw funds led to huge queues at Bank of Ireland ATMs.


Bank of Ireland warns of fraudulent eFlow text messages

Bank of Ireland is warning that fraudsters are still circulating a high volume of fraudulent ‘eFlow’ text messages, in a wave that has now lasted since February, with up to 10 fake eFlow sites being set up in a day.


Bank of Ireland appoints Áine McCleary as chief customer officer

Bank of Ireland has today announced the appointment of Áine McCleary as Chief Customer Officer (CCO). Reporting to the Group CEO in a newly-created Group Executive Committee role, the CCO will be an advocate for the customer across the entire Group.


Bank of Ireland introduces family friendly policies for staff

As part of its ambition to be one of the best places to work in Ireland and Northern Ireland, Bank of Ireland Group plc has announced a range of both new and enhanced family friendly policies and supports.


Bank of Ireland to invest €11.5 million in branch network

After shuttering a third of its high street outlets last year, Bank of Ireland plans to invest €11.5m million across its remaining nationwide branch network in 2023.


Bank of Ireland sets scientifically-validated greenhouse gas emission reduction targets

Bank of Ireland today announced 2030 greenhouse gas emission reduction targets which have been formally validated by the Science Based Targets initiative (SBTi).


Bank of Ireland plans €36 million investment in College Green complex

Bank of Ireland has today announced plans for the largest single investment in its iconic College Green buildings in more than 200 years.