Senthil C Senior Consultant at TCS
Buy Now Pay Later (BNPL), a short-term interest-free consumer credit solution, is increasing in popularity in the US. However, despite explosive growth in sales volumes, none of the pure-play BNPL companies are profitable, including BNPL giants. Since the credit risk undertaken in BNPL is usually higher compared to other credit solutions, the
24 April 2023 /retail /predictions Banking Strategy, Digital and Transformation
A recent satisfaction study by J.D. Power for U.S. retail banks found that banks have struggled to deliver on customer expectations for personalization and almost half of the customers have moved to digital-centric banking relationships. Today, the expectations of banking customers have changed, where they’re now looking for hyper-personalized of...
28 November 2022 /retail /predictions Banking Strategy, Digital and Transformation
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