Thought Leadership

How enhancing design improves consumer duty

22,870 Be the first to comment


This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

Jo Bevan-Taylor, Head of Business Consulting - Banking & Financial Markets, NTT DATA UK&I, and Alex Botos, Lead Product Designer, Tangity – NTT DATA UK&I, discuss the current consumer landscape, emphasizing the significance of design in consumer responsibilities, and address what a 'positive customer outcome' really means in today's market.

Comments: (0)