FIS (NYSE:FIS), a global leader in financial services and payment technology, today announced that Customers Bank – a $10 billion community-based, full-service bank serving Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire and Illinois – is one of the latest community-based financial institutions to implement a modern core banking platform from FIS.
As a new FIS core banking client, Customers Bank benefits from a range of enhanced capabilities for serving its customers and supporting its rapid growth.
In recent years, Customers Bank’s assets have increased from $250 million to nearly $10 billion through significant organic growth. The bank, known for its use of leading-edge financial technology, has been recognized by Forbes Magazine and American Banker among top-performing banks in America.
Enhanced capabilities provided by the new FIS core banking platform include a more intuitive and easy-to-navigate user interface, integrated digital and mobile banking tools, enhanced security controls, and anytime access to statements and forms. The FIS platform will also help the bank manage complex regulatory requirements and streamline back-end processes.
“High-tech, high-touch service is our differentiator and calling card at Customers Bank,” said Jay Sidhu, chairman and CEO of Customers Bank. “By moving to a new online and mobile banking platform from FIS, we are able to provide our customers with the advanced services and convenience they are looking for, while giving us the flexibility to support our continued growth.”
“Customers Bank understands the power and importance of financial technology in serving its customers and competing in a highly dynamic marketplace,” said Bruce Lowthers, chief operating officer, Integrated Financial Solutions, FIS. “We look forward to continuing to provide the bank with advanced technology to meet its business goals and continue its growth.”
Customers Bank’s mobile-only division, BankMobile, previously moved to an FIS core banking platform and supporting applications in 2017.