Lloyds Banking Group tech staff are to gain access to a bespoke 'Digital Foundations' course as part of a group-wide effort to equip employees with the tools and training necessary to drive innovation across the organisation.
The online curriculum, developed in association with education institute General Assembly, provides access to 22 tailored modules designed to embed digitally focused thinking into everyday planning and development, says the bank. The course uses real-life case studies to explore topics such as mobile apps, digital marketing and data analytics and their impact on an improved customer experience.
The partnership is part of the bank’s wider £1 billion investment in digital, which has also included building an in-house Digital Academy to provide training for staff across the group.
Susana Berlevy, digital human resources director, Lloyds says: “The Digital Foundation course is just one way in which we’re providing colleagues with knowledge for a successful career in an increasingly digital organisation.
“Colleagues who complete the course will be trained to seek out the latest technologies, move quickly and develop new and innovative ways of servicing our customers.”