Retail banking - Long Reads, News, Articles & Research: Finextra

Open banking: The next frontier for enhancing financial experiences

Nate Marquiss Director of Financial Services at Trustly

Open banking: The next frontier for enhancing financial experiences

This is an excerpt from Finextra’s report, 'The Future of Digital Banking North America 2023'. We are in an era of great economic, environmental, and political change, and the immediate effects on the global market are increasingly noticeable. The pressures that transpire from these changes have domino effects on how digital and financial services ...

24 October 2022 /retail

Banks and fintech firms: The symbiotic relationship

Níamh Curran Senior Reporter at Finextra

Banks and fintech firms: The symbiotic relationship

Customers expect a lot more from their banks today. They anticipate a full digital experience that engages with them on an individual, personalised basis. Fintech firms have excelled in customer experience and are far better at providing tailored products and services than the banks, despite the latter’s advantages in infrastructure and inherited ...

11 August 2022 /retail

Banking as a Service (BaaS), a Spanish success story

Francisco Jaramillo Managing Director - Spain at Solarisbank

Banking as a Service (BaaS), a Spanish success story

Banking as a Service is certainly a transformational setup, where API technology and a banking licence provided by the regulators, can together help brands offer financial products and services to their end customers. Our recent report with Finextra, ‘The Future of Embedded Finance 2022: Which European stakeholders will win or lose?’ illustrates h...

27 April 2022 /retail

The Circle of Experience: Leveraging Ecosystem(s) to Do Good and Do Well

Rishikesh Deole Head of Digital, BFSI Europe at TCS

The Circle of Experience: Leveraging Ecosystem(s) to Do Good and Do Well

The Why: Organisations today while focused on delivering superior customer experience and intend to have the customer in the centre of everything they do, the approach is still very traditional and is driven by what product the organisation or its partner must sell. It’s still primarily inside – out. But with the surge in XTechs and with GAMA (Goo...

11 April 2022 /retail

IFGS 2022: Starling Bank's Anne Boden on profitability and VC capital

Finextra Research Writer at Finextra

IFGS 2022: Starling Bank's Anne Boden on profitability and VC capital

Anne Boden, Founder and CEO or Starling Bank, spoke at the Innovate Finance Global Summit, the flagship event of UK FinTech Week, where she discussed the challenger bank’s road to profitability and Starling’s aim to take a bigger chunk of the market share. Her key points included: Starling vs. competitor brands – “When we started Starling in 201...

05 April 2022 /retail

Data volume: Turning a data problem into a business opportunity

Madhvi Mavadiya Head of Content at Finextra

Data volume: Turning a data problem into a business opportunity

15 years ago, innovation had stalled. Banks were licking their compliance wounds, hedge funds came into existence because of arbitrage around capital adequacy and risk, and innovators became frustrated at the lack of creativity around customer servicing. The post-financial crisis fintech evolution provided customers with what they required at the t...

25 March 2022 /retail

Moving embedded finance from the back burner to the forefront in Italy

Federico Roesler Franz General Manager Italy ad interim at Solarisbank

Moving embedded finance from the back burner to the forefront in Italy

When we talk about innovation in fintech and embedded finance, we must consider that the Italian market is a little behind its European neighbours, but this means that it has the biggest potential for growth. Our recent report with Finextra, ‘The Future of Embedded Finance 2022: Which European stakeholders will win or lose?’ highlights that Italy ...

17 March 2022 /retail

Embedded finance is not a new concept (but it’s particularly bubbly in France)

Jean-Francois Guillaumin General Manager France at Solarisbank AG

Embedded finance is not a new concept (but it’s particularly bubbly in France)

Despite the phrase dominating headlines over the last year or two, the embedded finance market is not a new concept in France. Our recent report with Finextra, ‘The Future of Embedded Finance 2022: Which European stakeholders will win or lose?’ discussed how momentum toward embedded finance has been building slowly but surely over the past decade....

03 March 2022 /retail

Why healthy tech partnerships should rank high on banks’ business strategy

Paige McNamee Senior Reporter at Finextra

Why healthy tech partnerships should rank high on banks’ business strategy

First and foremost, it’s clear that financial institutions must build a comprehensive (and coherent) technology strategy in order to select and effectively work with technology vendors. Of equal importance is avoiding being locked-in to a relationship where one party holds dominance over every decision, typically for an extended period of time. As...

11 February 2022 /retail

Mobile financial super apps – what’s your strategy and how are you applying security?

Retired Member

Mobile financial super apps – what’s your strategy and how are you applying security?

Prior to the onset of Covid-19, mobile apps were already the touchpoint of choice for millions of banking customers worldwide. The pandemic has only amplified this trend toward digital banking on the mobile device. To meet consumer demands and stay competitive, financial institutions, neobanks, and fintech companies are increasingly offering more ...

08 February 2022 /retail

What’s driving switching mania in Britain – and will it continue?

Marco Mottadelli Head of Global Brokerage at Fineco Bank

What’s driving switching mania in Britain – and will it continue?

Brits traditionally have been rather loyal when it comes to their banking and financial institutions. The average customer can stay with a bank for years, if not decades. The pandemic further depressed switching, despite processes in place that allow consumers to easily move from one account to another. But that’s now changing. Recent data shows t...

29 December 2021 /retail

Looking ahead to the emerging lending trends of 2022

Madhvi Mavadiya Head of Content at Finextra

Looking ahead to the emerging lending trends of 2022

The economic uncertainty of the Covid-19 pandemic has reiterated the importance of the modern lending market. While agile fintech firms adapted to the constraints of coronavirus lockdowns to meet customer expectations, traditional lenders channelled investment into technology to accelerate innovation already set in motion. To ensure the continuati...

11 November 2021 /retail

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