Predictions - Long Reads, News, Articles & Research: Finextra

Payments in 2021: Putting futureproofing to the test via digitisation, speed and data

Following a turbulent and challenging 2020, businesses have been reminded with stark force of the need to be as prepared as possible for whatever lies ahead, futureproofing where they can. Future market trends are harder to predict than ever, with the growing influence of politics on financial markets and the addition of Covid-19 bringing a new di...

09 March 2021 /predictions

Finance teams have been left in the dark on the real cost of working from home

Carlo Gualandri CEO at Soldo

Finance teams have been left in the dark on the real cost of working from home

2020 was a year like no other and hugely challenging for businesses across the board. Thankfully, with the UK’s vaccine roll out, we can hope, with cautious optimism, that we are only a few months away from the pandemic’s end. Entire sectors of the UK economy are currently shutdown, but it’s clear that even when they re-start, it won’t mark a retu...

09 March 2021 /predictions

Financial crime compliance takes centre stage as digital adoption accelerates

John Rayment CEO at Identitii

Financial crime compliance takes centre stage as digital adoption accelerates

2020 saw digital adoption accelerate across the global financial services industry, the impact of which will be felt into 2021 and beyond. In 2021, we will see digital transformation continue to accelerate as financial institutions look to adapt to changing customer demands and new ways of working. The challenge here is the legacy technology still ...

04 March 2021 /predictions

Why empathy will be what defines the success of BBLS and CBILS lenders

Siddharth Parashar Chief Revenue Officer, CRM at Firstsource

Why empathy will be what defines the success of BBLS and CBILS lenders

The rollout of UK Covid loans will continue into 2021, presenting both challenges and opportunities for banks. For lenders the challenge has shifted beyond processing loans – it lies in handling ongoing customer relationships and managing loans effectively in the coming year. There is a requirement to focus on customer care as many of the borrower...

03 March 2021 /predictions

Accelerating Payments: Is Cash Still Relevant?

Retired Member

Accelerating Payments: Is Cash Still Relevant?

When did you last use an ATM? Or pay for something in cash? The chances are that, for many people, the answer is months ago – perhaps even before the pandemic. Innovation in electronic point-of-sale technology means that paying digitally is now the norm, even at the market, coffee takeaway or corner shop. In March 2020, the World Health Organisat...

02 March 2021 /predictions

Financial Regulations and Compliance: What Changes to Expect in 2021

Retired Member

Financial Regulations and Compliance: What Changes to Expect in 2021

2020 was a rough year for the financial services industry. Between the Covid-19 pandemic and the FinCEN files leak, several shortcomings within the sector were exposed, while global regulators continued to slap Financial Institutions around the world with hefty fines. By December 2020, global FIs were fined a total of $10.6 billion for non-complia...

01 March 2021 /predictions

What to expect across core banking this year: Embracing fintech, more APIs and enabling DIY Finance

Retired Member

What to expect across core banking this year: Embracing fintech, more APIs and enabling DIY Finance

While financial institutions were already boosting their focus on technology pre-pandemic, the Covid-19 outbreak hit the fast-forward button on this digitisation progress with force. We’ve all seen how banks and financial institutions have stepped it up when it comes to process handling amidst the crisis, helping fill the void created by lengthy q...

01 March 2021 /predictions

Making Money Moves: How Optimizing Data Architecture Will Deliver Value and Agility

John Ezzell Co-Founder & Executive Vice President at BIAS

Making Money Moves: How Optimizing Data Architecture Will Deliver Value and Agility

While the financial industry was once conservative and slower to adopt emerging technologies, 2020 marked a year of rapid and sweeping digital dependence and adoption. As we move into 2021, fintech innovation, particularly as it relates to optimising IT systems to best serve customers and improve internal operations, will be a key factor. From ban...

26 February 2021 /predictions

Nick Corrigan UK & Ireland Managing Director and President at Global Payments

2021: A year of new avenues in payments

With customers no longer frequenting physical stores, reluctant to handle cash and relying heavily on online services to feed, clothe and entertain themselves, the payments industry has had to adapt quickly. The economic impact of 2020 also means that budgets will be tighter in 2021 and, as such, companies are looking for ways to make their paymen...

26 February 2021 /predictions

Nudging Financial Services Towards Behaviourial Science

Joseph Hurman Associate Consultant at BJSS

Nudging Financial Services Towards Behaviourial Science

Bloomberg lists it as a top job for the upcoming decade. Both Google and Uber have elevated specialists to their c-suite in recent years. Even the FCA encourages its widespread adoption. Yet the topic of behavioural science is still not wholly accepted within the private sector. However, with banks such as Barclays and Lloyds setting up dedicated...

26 February 2021 /predictions

Where digital identities, fraud and deepfakes are heading in the new digital landscape

Stephen Ritter CTO at Mitek

Where digital identities, fraud and deepfakes are heading in the new digital landscape

In March, our relationship with the digital world deepened at a breakneck pace. People suddenly needed technology to maintain connections with students, colleagues and family, shop for essentials, curb their boredom and everything in between. This spur of activity has led to an increased reliance on digital services that is here to stay, regardles...

25 February 2021 /predictions

Mobile commerce will lead the way in 2021

Retired Member

Mobile commerce will lead the way in 2021

Pandemic fuelled acceleration of smartphone content consumption, mCommerce and mobile payments will continue in 2021 Predictions are notoriously hard to make, and even more difficult for 2021 given the constant economic turmoil caused by the coronavirus pandemic. But with national governments worldwide imposing new lockdown restrictions every week ...

25 February 2021 /predictions

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