Finextra Research: Latest fintech news, analysis, interviews, features and opinion by industry experts

Pivotal trends for sustainable growth in financial services

Amidst the evolving financial services landscape, three pivotal trends have emerged: operational resilience, generative artificial intelligence, and modernisation. As institutions navigate the complexities of digital transformation, the importance of building resilient systems, harnessing the power of gen AI responsibly, and modernising tech stacks becomes increasingly evident. In a conversation with Monica Sasso, Global Financial Services Digital Transformation Lead at Red Hat, we delve into these trends, exploring their implications and the strategies needed for sustainable growth.

25 April 2024

Finextra TV/payments

Advancing payments: How can innovation drive business growth?

At MPE 2024, Neil Caldwell, Senior Vice President, Merchant Sales & Acquiring, Visa Europe, explores the influence of Open Banking and regulatory changes such as PSD2 on the payments industry. We discuss how technologies like tokenization and biometric authentication safeguards merchants and drives growth; and look at methods for optimising payments and enhancing customer experience, alongside exciting developments in biometric payments, real-time platforms, and the integration of artificial intelligence and machine learning.

28 March 2024

Finextra TV/predictions

Financial Forecast 2024: What's Ahead?

In this episode of Predict 2024, Edward Harding, Director of Global Strategic Partnerships at Mambu, discusses the upcoming webinar on Mambu’s 2024 partner predictions report, highlighting how trends are shaping financial services and influencing strategies in the year ahead. We learn about Mambu's partnership-driven approach to industry challenges, examine rising trends such as embedded finance and generative AI, and get a preview of what to expect from the webinar on March 6th.

27 February 2024

Finextra TV/security

Harmonizing AI solutions in the fight against fraud

Yogesh Patel, CTO, Outseer, discusses how the evolving capabilities of artificial intelligence are reshaping fraud detection and prevention, particularly in banking. We delve into the difference between generative and predictive AI and their surprising applications, such as the rising impact of predictive AI on payment fraud mitigation, and generative AI for operational efficiency and case marking. Additionally, we discuss the importance of data quality in AI for algorithms, feature engineering, and model adaptability, to optimize security against fraudulent behaviours and enhance model efficiency. Watch to learn more about how AI will impact the future of fraud.

16 February 2024

Finextra TV/predictions

Predicting growth for clearing houses and scheme operators in 2024

As payment markets evolve, further progress hinges on open access facilitated by infrastructure modernisation. In this Predict 2024 episode, Paul Ruggieri, Senior Vice President, Real Time Payments, Product Management, Mastercard, discusses growth opportunities for clearing houses and scheme operators, emphasising the need for standardised communication strategies between operators and payment systems. We explore the significance of interoperability and the prioritisation of standardisation to enhance cross-border transactions. Additionally, we explain the key methods for ensuring seamless transactions across borders, leveraging ISO 20022 data and AI for fraud prevention, resilience, and scalability across all 13 markets.

13 February 2024

Finextra TV/predictions

Responding to regulations: AI solutions boosting operational resilience in 2024

In anticipation of upcoming banking regulations, such as the EU's 2025 deadline, Sumant Kumar, CTO, Banking and Financial Markets, NTT DATA UK&I, provides insights into the impact of artificial intelligence on operational resilience for the year ahead. As a part of our Predict 2024 series, we explore how banks can deploy predictive AI to enhance operational efficiency, alongside the modernisation of infrastructure through converting legacy code with generative AI. We discuss how banks can employ supply chain risk management with the support of operations, improving both customer experience and security in the year to come.

05 February 2024

Finextra TV/payments

Upcoming changes in PSD3: The impact on 3DS ACS solutions

Yogesh Patel, CTO at Outseer, discusses the impact of new PSD3 regulations on 3DS solutions, what should be front of mind for issuers as a result and what to expect from the VISA & Mastercard protocol updates. We hear how data science plays a role with 3DS solutions, the key capabilities to expect from an ACS and how consortium data can help catch more fraud, specifically for CNP transactions.

23 January 2024

Finextra TV/payments

Transforming interoperability within trade finance

Iain MacLennan, Head of Trade & Supply Chain Finance at Finastra, and Peter Hazou, Director of Business Development at Microsoft, discuss the rapidly evolving global trade finance system. They cover the shift from static data to insight-driven systems, the use of technologies like blockchain and AI for compliance and scalability, and the importance of an agile, interoperable trade finance stack.

08 January 2024

Finextra TV/devops

Concepts to commercialisation: Growing digital assets

In the lead up to Singapore Fintech Festival, Lee Zhu Kuang, Chief Digital, Data and Innovation Officer for Securities Services, HSBC, evaluates the transformative impact of tokenisation and the role of AI standardisation in enhancing scalability and interoperability. We discuss the impact of digital assets and the need to balance financial expertise, regulatory compliance, custody services, and investor security for sustainable industry growth.

20 November 2023

Finextra TV/retail

Generative AI: The tipping point for future banking

In the lead up to Singapore Fintech Festival, Shayan Hazir, HSBC's Chief Digital Officer for ASEAN, considers initiatives to integrate Artificial Intelligence into current financial infrastructure and the importance of experimentation and collaboration for operational transformation. We discuss the challenges in data orchestration, responsible implementation, public utilities and identify future opportunities in this space.

17 November 2023

Finextra TV/retail

The positive impact of AI on customer experience in financial services

With the shift from Google to GPT-4 for information searches, Greg Krasnov, the founder of Tonik Bank, examines AI’s growing influence on the financial industry ahead of this week's Singapore FinTech Festival. The discussion explores how banks are adopting AI, the implementation of Gen AI in customer interactions, where friction between regulation and innovation may arise, and the impact it is having on customer acquisition and credit applications.

15 November 2023

Finextra TV/regulation

Regulatory challenges with AI require a collaborative response

Jo Ann Barefoot, Founder & Chief Executive Officer of Alliance for Innovative Regulation (AIR), discusses the challenges presented by rapidly evolving AI in the global banking landscape and examines the pace of regulatory response. In the lead up to Singapore Fintech Festival 2023, the discussion covers ethical AI innovation, the risks associated with fraud and bias, and the potential role of AI assistants in consumer protection. Jo emphasizes the importance of regulators adopting cloud technology and AI, highlighting the significance of collaborative efforts among stakeholders to navigate the intricacies of AI in banking.

10 November 2023

Finextra TV/people

Top skills & talent priorities in the age of AI

Ahead of hosting this year's SME day on Singapore Fintech Festival’s Talent Stage, Tram Anh Nguyen, Co-founder for the Centre for Finance, Technology and Entrepreneurship (CFTE), discusses the importance of skill adaptation and financial literacy. We explore the significance of upskilling in light of AI's impact on jobs and organisations, how industry leaders are meeting the challenges around talent recruitment and budget constraints, and ask what role partnerships play in Singapore’s talent and upskilling initiatives going forward.

09 November 2023

Finextra TV/sustainable

How do AI technologies use data to enhance sustainable decision making?

Dr Darian McBain, Chief Executive Officer of Outsourced Chief Sustainability Officer Asia, discusses the crucial role of data management in addressing climate risk ahead of Singapore Fintech Festival 2023. With AI-driven advancements such as ClimateBert and ChatClimate already in use, we explore how AI can facilitate transition planning, rapidly adapt to new regulations and global practices, enhance data-driven decision-making on a global scale, and engage individuals at a personal level to reach the next milestone in the journey to Net Zero.

08 November 2023

Finextra TV/markets

How investing in partner ecosystems and generative AI technologies puts real-time client needs first

Wissam Khoury, EVP of Treasury and Capital Markets at Finastra, discusses how Finastra's approach to delivering end-to-end solutions meets client banks' demands for increased efficiency and cost reduction, especially in an increasingly uncertain market. Emphasising the value of returning the power of innovation to clients through cloud-based technologies, extensive partner ecosystems and Gen AI, Wissam analyses the approach of leveraging open APIs and third-party solutions to ensure long-term sustainable growth for clients and communities.

06 November 2023

Artificial intelligence