TSB

133 results about this entity

Period: 27 Jan 2014 - 24 Apr 2024

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/security

Which? calls out TSB and the Co-operative Bank for lax mobile security

Weaknesses in some banks’ security could leave customers exposed to scammers, a new Which? investigation has found, as the consumer champion rates the best and worst firms for keeping customers safe.

TSB to shutter branches and cut jobs in cost saving exercise

/inclusion

TSB to shutter branches and cut jobs in cost saving exercise

In response to news reported by Sky, TSB have provided comment to Finextra after Sabadell CEO Cesar Gonzalez-Bueno was questioned about a £29 million provision set aside for restructuring within the UK bank.

Wise accuses high street banks of hidden exchange rate fees

/retail

Wise accuses high street banks of hidden exchange rate fees

For GBP to EUR, Wise reports that HSBC has the highest fee for exchange rates (3.7%), followed by Lloyds at 3.6%, Barclays at 2.75%, and NatWest, TSB and Santander all at 2.5%.

TSB finds over a third of adverts on Facebook Marketplace could be scams

/security

TSB finds over a third of adverts on Facebook Marketplace could be scams

TSB is advising consumers to avoid making online purchases on Facebook Marketplace, warning that over a third (34%) of the adverts tested on the platform are scam posts.

/retail

TSB launches new customer rewards portal

TSB has today launched a new customer rewards portal offering customers discounts and savings across a number of retail products and services.

Monzo and Starling among worst performers for APP fraud reimbursements

/security

Monzo and Starling among worst performers for APP fraud reimbursements

Monzo and Starling are among the lowest scoring firms for reimbursing victims of authorised push payment fraud, according to 2022 data published by the Payment Systems Regulator.

/wholesale

TSB taps Superscript to offer insurance to small business banking customers

TSB, the high-street bank, has chosen Superscript, the insurtech scale-up, to provide its small business banking customers with personalised, flexible business insurance.

TSB and FinTech Scotland open applications for annual Innovation Labs programme

/startups

TSB and FinTech Scotland open applications for annual Innovation Labs programme

TSB and FinTech Scotland have opened applications for startups to join their annual Innovation Labs programme, dangling the prospect of a full-scale commercial rollout across the UK bank's customer base.

HSBC, TSB and Nationwide upbraided by CMA over transaction history reporting

/regulation

HSBC, TSB and Nationwide upbraided by CMA over transaction history reporting

The Competition and Markets Authority has castigated HSBC, Nationwide and TSB for "significant failures" in transaction history reporting for personal and business customers switching banks.

TSB mobile and Internet banking goes down

/retail

TSB mobile and Internet banking goes down

TSB has spent the morning firefighting an IT glitch that has locked customers out of their online and mobile banking accounts.

How to Formulate an Actionable Cloud Strategy

How to Formulate an Actionable Cloud Strategy

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Mastercard AI tool helps UK banks take on real-time payment scams

/crime

Mastercard AI tool helps UK banks take on real-time payment scams

Mastercard is tapping into its AI capabilities to help a host of UK banks predict and prevent real-time payment scams.

TSB calls on Meta to do more to prevent spiralling levels of fraud

/security

TSB calls on Meta to do more to prevent spiralling levels of fraud

TSB chief executive Robin Mulloch has writtten to Meta demanding that the social media firm does more to protect consumers from fraud originating on its platforms.

/security

TSB sees huge fraud spikes from Meta-owned companies

TSB – which operates its unique Fraud Refund Guarantee – is warning consumers to remain wary of fraud that is taking place through Facebook, WhatsApp and Instagram – as the Bank reveals scams that come through these Meta-owned companies account for 80 percent of all fraud cases within the three biggest fraud categories at TSB2.

/wholesale

TSB extends technology partnership with Flexys

TSB Bank plc has agreed an extended partnership with debt resolution system supplier Flexys Solutions.

Ex-TSB CIO fined £80k over bungled IT migration

/people

Ex-TSB CIO fined £80k over bungled IT migration

The former chief information officer of TSB Bank has been fined over £80,000 for his part in a bungled IT migration programme in 2018 that locked customers out of their accounts for weeks and led to months of ongoing technical problems.

Virgin Money and TSB scolded over online security risks

/security

Virgin Money and TSB scolded over online security risks

Starling Bank and HSBC top the charts for online banking security acording to tests carried out by Red Maple Technologies on behalf of consumer champion Which?, while Virgin Money and TSB brought up the rear.

TSB pilots banking pods

/retail

TSB pilots banking pods

TSB has partnered with ATM provider Note Machine to open banking pods to replace local branch services that are due to close in Spring and also to venture into new areas where the bank has yet to establish a presence.

Up to a quarter of APP fraud victims could lose out under new reimbursement rules

/security

Up to a quarter of APP fraud victims could lose out under new reimbursement rules

New APP fraud reimbursement rules implemented by the Payment Systems Regulator could lead to around a quarter of victims being denied refunds warns UK bank TSB.

TSB fined £48.6 million over operational resilience failures

/regulation

TSB fined £48.6 million over operational resilience failures

UK regulators have levied a £48.6 million fine on the TSB for a bungled IT migration programme in 2018 that locked customers out of their accounts for weeks and led to months of ongoing technical problems.

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