58 results about this entity
Period: 07 Sep 2004 - 02 Feb 2023
News
The UK's Financial Services Authority has fined insurer Norwich Union £1.26 million for failing to protect confidential customer data - including bank account information - from fraudsters.
17 December 2007
The cost advantages to financial services firms of operating call centres in offshore locations are diminishing due to rising wages in countries such as India, according to research conducted by Compass Management Consulting.
28 June 2007
Norwich Union Life has signed an agreement to outsource the administration of almost three million of its existing life and pension policies to Swiss Re.
07 March 2007
Insurance firm Norwich Union is bringing 150 call centre jobs outsourced to its offshore centres in India back home to Britain.
29 January 2007
Norwich Union says its 'pay as you drive' insurance scheme, which requires a telematics black box to be fitted to the car, is now available to purchase online.
23 January 2007
Norwich Union has launched its 'pay as you drive' insurance scheme, which requires a telematics black box to be fitted to the car, to UK motorists.
05 October 2006
Insurance group Aviva is cutting 4000 jobs at its Norwich Union business in the UK by 2008, of which 500 IT roles will be outsourced to third party suppliers and 1000 jobs will be shifted to offshore centres in India.
14 September 2006
Over a quarter of UK drivers (27%) would refuse to have a 'black box' tracking device fitted to their cars, even if it dramatically reduced the cost of their insurance, according to research released by personal finance site moneysupermarket.com.
12 September 2006
UK insurer Norwich Union is teaming with electronic auction house eBay to establish an online insurance centre that will provide eBay customers with information and quotes on motor, home and travel insurance.
28 July 2006
Insurance firm Norwich Union is closing down its customer call centre in Liverpool, leading to the loss of 321 jobs, and is shifting the work to other sites in the UK and to its offshore operations in India.
25 July 2006
UK insurance firm Norwich Union says it has ordered a further 35,000 in-car telematics black boxes for its 'pay as you drive' insurance scheme after a pilot of the technology indicated that "many motorists might benefit from a usage-based insurance product".
03 May 2006
UK insurance firm Norwich Union (NU) is implementing San Diego-based WebSideStory's Web analytics technology in a bid to generate more online sales.
17 November 2005
UK insurance group Aviva has decided not to offshore any more work for the time being after shifting 8000 jobs to centres in India over the past 24 months.
09 June 2005
Norwich Union Life, the largest provider of life, pensions and long-term financial services in the UK, is to use technology from Autonomy to sort and sift through internal and external data sources for actionable marketing information.
21 March 2005
UK life insurer Norwich Union is teaming with IBM Business Consulting Services to overhaul its business services division.
17 January 2005
UK insurance outfit Norwich Union is to use in-car technology to offer tailored pay-as-you-drive premiums to young drivers.
12 January 2005
UK insurer Norwich Union has contracted with Williams Lea on a £225 million, ten-year document outsourcing deal.
19 October 2004
Financial services union Amicus is pressing ahead with a recruitment campaign at Norwich Union amid growing fears of further job cuts under the UK insurer's offshoring programme.
07 September 2004
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.