Westpac

291 results about this entity

Period: 26 Nov 2004 - 02 May 2024

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Westpac appoints COO, combines tech and operations

Westpac chief executive Peter King has made the third executive hire in as many weeks, appointing seasoned executive Scott Collary to lead a newly created Group Operating Office which brings together operations and technology.

/payments

Westpac to contact merchants about least-cost routing for card transactions

Westpac Group has today announced it will proactively contact merchant customers to activate Merchant Choice Routing (MCR) – also called least cost routing - who we think will benefit from the switch based on their current usage.

Citing Covid-19, Westpac brings 1000 call centre jobs back to Australia

/retail

Citing Covid-19, Westpac brings 1000 call centre jobs back to Australia

Westpac is moving 1000 overseas call centre jobs back to Australia after admitting that it has failed to keep up with a surge in demand during the Covid-19 pandemic.

Westpac hires new IT head

/people

Westpac hires new IT head

Australian bank Westpac has appointed former ANZ technology chief Scott Collary to lead the consolidation of its technology and operations division.

Westpac upgrades branch bandwidth with SD-WAN roll out

/cloud

Westpac upgrades branch bandwidth with SD-WAN roll out

Westpac is rolling out fibre optic network technology across all of its branches in an initiative to boost download speeds for customers and improve video-conferencing connectivity.

The WFH hub is here to stay - Westpac

/retail

The WFH hub is here to stay - Westpac

Even as it begins to gradually bring employees back to offices, Westpac says that the Covid-19 pandemic will lead to a long-term shift to working from home.

Westpac worries deepen on child abuse allegations

/crime

Westpac worries deepen on child abuse allegations

Westpac is facing further allegations about child abuse links relating to the anti-money laundering scandal that rocked the Australian bank late last year.

Westpac blames technology and human error for AML failure

/regulation

Westpac blames technology and human error for AML failure

Australian bank Westpac has blamed the failure of its anti money laundering (AML) processes on a mixture of technology and human error rather than any intentional wrongdoing, according to a report commissioned by the bank's former chairman Lindsay Maxsted.

Westpac hit by defections of CIO and consumer banking chief

/people

Westpac hit by defections of CIO and consumer banking chief

Westpac has been rocked by the sudden departure of its consumer banking chief David Lindberg and chief informtion officer Craig Bright.

/people

NatWest appoints Westpac consumer chief Lindberg as retail banking CEO

NatWest Group has announced the appointment, subject to regulatory approval, of David Lindberg as its new CEO, Retail Banking, joining from Westpac, where he is currently Chief Executive of its Consumer division.

/crime

Westpac files defence over AML failings

Westpac today filed its defence with the Federal Court in relation to civil proceedings brought by AUSTRAC on 20 November 2019 regarding alleged contraventions of its obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act.

/payments

Westpac switches on Apple Pay

Apple Pay is now available for Westpac customers with an eligible Mastercard debit or credit card, or eftpos Handycard.

Meet Wendy, Westpac’s latest AI recruit

/retail

Meet Wendy, Westpac’s latest AI recruit

Westpac's latest AI recruit, Wendy, is capable of recognising and responding to customers' emotions as they chat onscreen through the webcam.

/people

Peter King appointed Westpac CEO

Westpac Chairman Mr John McFarlane today announced the appointment of Mr Peter King as Chief Executive Officer.

/crime

Westpac faces US class action suit over financial crime disclosure

Westpac today confirmed that Rosen Law Firm has filed a class action lawsuit against Westpac on behalf of purchasers of the securities of Westpac between 11 November 2015 and 19 November 2019 inclusive.

Westpac's Reinventure invests in Indonesia's Kredivo

/startups

Westpac's Reinventure invests in Indonesia's Kredivo

Westpac-backed venture fund Reinventure has stepped up its push into Asia’s fintech scene, joining a US$90 million funding round for the owner of Kredivo, Indonesia’s fast-growing "buy now, pay later" (BNPL) platform.

/wholesale

Westpac announces John McFarlane as incoming chairman

Westpac Group today announced the appointment of Mr John McFarlane to the Westpac Board as Non-Executive Director and Chairman-Elect, succeeding Lindsay Maxsted on 2 April 2020.

Apple Pay arrives for St.George, BankSA and Bank of Melbourne customers

Apple Pay is now available for St.George, BankSA and Bank of Melbourne customers with an eligible Visa debit or credit card.

/regulation

Westpac to increase its operational risk capital requirement by $500 million as AML review bites

Westpac Group acknowledges the APRA announcement in response to AUSTRAC's Statement of Claim and is committed to cooperating with APRA in all aspects of its investigation and review.

Westpac hires Promontory to run AML review

Westpac hires Promontory to run AML review

Westpac has hired IBM subsidiary Promontory to undertake an independent review into the failings that led to the bank breaching AML/CTF laws on over 23 million occasions.

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