413 results about this entity
Period: 17 Nov 2004 - 01 May 2024
News
Among the many victims of RBS's systems meltdown over the last few days, the most unusual may be Natalie Westerman, a 22 year old woman who happens to go by the name @natwest on Twitter.
25 June 2012
NatWest opened around 1000 branches one hour early Friday morning in a bid to placate millions of customers unable to access online services for a second day running.
22 June 2012
Royal Bank of Scotland (RBS) and its NatWest and Ulster Bank subsidiaries have been hit by "technical issues" that have left customers unable to access online services.
21 June 2012
The Financial Services Authority has fined Royal Bank of Scotland and its NatWest unit a total of £2.8 million for failing to deal properly with customer complaints.
11 January 2011
A laptop repair engineer caught trying to hack into the bank account of an undercover Sky News reporter after stealing login details from her machine, has been sentenced to nine months in jail.
06 August 2010
The Co-operative Bank has topped a review of how well UK retail financial services Web sites sell services and products, with Yorkshire Bank bottom of the pile.
17 June 2010
HSBC has come under fire from the former head of innovation at rival Lloyds TSB for failing to offer a retail mobile banking service.
11 May 2010
Customers that see dodgy transactions on their cards and want to get their money back from the bank should skip the usual complaints procedure and sue, according to renowned Cambridge payments security expert Ross Anderson.
30 March 2010
Natwest's online customers have been left fuming after technical issues slowed the bank's system to a snail's pace.
26 February 2010
The Co-operative Bank and Nationwide outperformed rival UK banking Websites in an accessibility study conducted by Keynote Research.
25 February 2010
NatWest Visa debit card holders have been unable to make payments to Egg credit cards via the latter's Web site for over two months because of a database glitch.
29 January 2010
UK consumer group Which? has accused Abbey and Halifax of employing poor online security measures, leaving customers vulnerable to fraud.
27 August 2009
UK wireless telco O2 has set up a personal finance unit and launched two pre-paid cards as it looks to tap into the burgeoning mobile banking market.
15 July 2009
Monilink, the UK mobile banking network launched by Morse spin-off Monitise and VocaLink, says it processed over one million account enquiries in October as customers feeling the economic downturn keep a watchful eye on their money.
11 November 2008
The confidential financial data of a million UK customers has been found on a computer that was sold on online auction site eBay for £35.88.
26 August 2008
The Royal Bank of Scotland (RBS) is the financial institution most targeted by phishing fraudsters, according to anti-spam outfit Clearmymail which is reporting a quadrupling in the number of spam attacks aimed at UK Internet users.
07 August 2008
The majority of credit card holders want to manage their accounts via the Web, according to a UK study from customer research outfit Global Reviews which found that Lloyds TSB provided the best online experience for card customers.
11 April 2008
Natwest is the financial institution most targeted by phishing fraudsters, according to a study conducted by UK anti-spam outfit Clearmymail.
23 January 2008
NatWest International Personal Banking has launched ibanking, a secure multi-currency Internet banking system for offshore clients.
15 August 2007
The UK's Royal Bank of Scotland (RBS) Group is launching a mobile banking service for its 13 million debit cardholders.
13 August 2007
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