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Banking Strategy, Digital and Transformation

Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar

Ravi Vasantraj

Ravi Vasantraj Senior Vice President and Global Head at Mphasis

Integrating AI into IT Service Delivery

Organizations are embarking on a transformative journey integrating Artificial Intelligence (AI) to elevate service delivery. Projections indicate that global IT spending will reach USD 5.1 trillion in 2024, signifying an 8 percent increase from the last year. Although generative AI hasn't yet made a substantial impact on IT spending, Gartner pre...

/payments /markets

Anuj Goel

Anuj Goel CEO at Cyware

Financial Institutions Embrace Cyber Fusion Centers for Unified Approach to Evolving Risks

Financial institutions face an evolving threat landscape that requires enhanced visibility across all assets, regardless of location or infrastructure. This presents a range of considerable and rapidly evolving challenges, and, as a result, organisations need to continuously assess how all the moving parts in their security operations are organise...

/security

Maria Jesús Jiménez Hernández

Maria Jesús Jiménez Hernández Global Head of Banking Financial Services at NTT DATA EMEAL

2024: the year of financial inclusion

Financial inclusion – providing equitable access to financial services for disadvantaged groups – has been a persistent talking point across the banking industry in recent years. However, progress has been modest. According to the World Bank Group, an estimated 1.4 billion adults globally are unbanked, lacking even basic bank accounts. This financ...

/inclusion

Gary Singh

Gary Singh President at Zeta Services Inc

5 Ways Modern Card Technology Drives Business Value for Banks

The landscape of card technology is shifting rapidly, fueled by advancements in digital payments, evolving consumer expectations, and a growing competitive landscape. Banks face a critical decision: modernize their card processing systems or risk falling behind. With outdated systems threatening revenue and agility, banks may see a significant im...

/payments

Mick Fennell

Mick Fennell Business Line Director and Head of Payments at Temenos

The technology trends and innovation defining the payments landscape in 2024

We saw several interesting developments in the payments space in 2023, notably a sustained surge in instant payments, embedded finance gaining momentum and the rollout of ISO 20022 to SWIFT cross border. Looking at the year ahead, there are a number of trends that will continue to define the landscape. Organisations are being hit by a number, if no...

/payments /predictions

Roberto Vigano

Roberto Vigano Chief Banking Operations Officer at Avaloq

How BPaaS transforms back-office efficiency in wealth management

The financial industry has been characterized by ongoing margin compression and increased competition for the past few years. These trends are forcing firms to boost their efficiency, look for new revenue sources and reduce time-to-market. Clients, especially the tech-savvy younger generation, increasingly expect highly personalized services for lo...

/wealth

Maria Schuld

Maria Schuld Head of Regional and Community Banking at FIS

Obtaining, Training and Retaining Data Analysts

The need for data analytics talent Staying abreast of current data and analytics technology and practices can help community banks maintain their inherent relationship advantages. Hiring qualified data analysts to dive deep into banking data and create meaningful analytics presents a considerable challenge for community banking and credit union ex...

/retail /markets

Raktim Singh

Raktim Singh Senior Product Leader at Infosys

Panoptic Personalization in Banking

Across the globe, each household does financial transactions almost daily. It's part and parcel of every family's life. Though a large population is still unbanked, many families have used banking services in the last decade. But the moot question is whether all these banking services are tailored to that household's needs. Many times, it's a one-s...

/retail /wholesale

Saloni Ramakrishna

Saloni Ramakrishna Author; Senior Director at Oracle

COP commitments, Climate finance and Climate Risk – A Connected Continuum

The recently concluded COP 28 has, once again, flood lighted the need for focused and positive action to facilitate movement towards a low carbon ecosystem and therefore a sustainable future for all. A crucial decision made at COP 28, as relevant to this article, is the need to reduce Greenhouse Gases by 43% by 2030 and 60% by 2035 (relative to th...

/regulation /sustainable

James Whybrow

James Whybrow Head of Financial Services and Insurance at Software AG

One year to go on DORA! Why financial services should get ready now

It’s one year down and one to go for European financial organisations to get their houses in order. These institutions will have until January 2025 to ensure their compliance with the Digital Operational Resilience Act (DORA), demonstrating full visibility into their operations and how they ensure resiliency. DORA will be the latest addition to nu...

/security /regulation