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Digital Banking Trends

Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers

Srinivasagopalan R

Srinivasagopalan R Principal Consultant at Tata Consultancy Services

10 Themes propelling Banking and Financial Services Outlook in 2023

The Banking and Financial Services industry continues to evolve, following the recovery from the Covid pandemic. The pandemic encouraged the increased adoption of digital technologies by the consumers and the banking organizations have been quick to adapt and serve. The usage of paper currency and plastic cards are gradually phasing out and the cu...

/retail /predictions

Vlad Dobrynin

Vlad Dobrynin Founder & CEO at Humans Group

Millennials and Gen Z Set to Drive Super apps Adoption in the West

Vlad Dobrynin, CEO & Founder of Humans Group, explores the background of super apps, their impact in Asia, and why he believes it's only a question of time before they appear in the Western world. And it won’t be big companies that dominate this space. It will be the smaller operations and start-ups. Image Credit: Business of apps Is the Wes...

/startups

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Is It Time to Adapt Banking to the Metaverse?

The metaverse will become the next global milestone after the digital transformation in the next few decades. It is, in fact, the transition of the internet from a two-dimensional experience into a multi-dimensional one, which will require a significant creative effort. This new world will lead to the fast development of a creative economy. The ma...

/crypto /markets

Jeremy Boot

Jeremy Boot Product Strategist at Temenos

Retail CBDCs (part 2): what's in it for the banks?

In my last article I talked about how Retail CBDCs are gaining momentum globally and how they’re expected to work, with commercial banks as important participants. But offering CBDC services even with capped wallets may result in an outflow of deposits and a reduced balance sheet, obviously not good news. So why would banks want to do this? What'...

/payments /retail

Stan Cowan

Stan Cowan 

How Fraud Results in Customer Churn

Today’s financial landscape has been fraught with numerous issues such as data breaches, cyberattacks, identity theft, and credit card fraud. Experts believe that these issues contribute to fraudulent transactions and, if not mitigated, will lead to customer churn and further business loss. According to a Carnegie Mellon University study, customer...

/identity /crime

Jeremy Boot

Jeremy Boot Product Strategist at Temenos

Retail CBDCs: why commercial banks will be key players

Central Bank Digital Currencies (CBDCs) - a digital form of central bank money - are firmly on the radar of Central Banks globally. According to the Atlantic Council over 100 countries are actively exploring a CBDC. Many are further along on their journey with some already launched. But why do we need them? And what role will commercial banks play?...

/payments /retail

Marie Beau

Marie Beau VP COM at Oneup

How Cash Flow Forecasting is both an essential tool for SMBs and an opportunity for Banks?

Cash flow is the backbone of Small Businesses Most small businesses struggle to manage cash flow, the backbone of their success. Like many other businesses, small business owners need to pay their suppliers, employees, and all their operating expenses on time each month, but they often struggle to get paid themselves. There is usually no automatic...

/startups /predictions

Gian Mahil

Gian Mahil Director at The FinTechGuys

Amazon vs Visa - who will win?

In November 2021 Amazon announced that they will no longer accept Visa Credit cards in the UK – they had already done this in Singapore and Australia. To the layperson, this might sound like Amazon are shooting themselves in the foot and just before Christmas! What’s going on you may ask? Currentl...

/payments /predictions

John Bertrand

John Bertrand MD at Tec 8 Limited

Authorised Push Payment (APP) fraud grew 39% in 2021- little justice so who shot the APP Sheriff?

The scenario: On Facebook, a fake Airbnb website offers accommodation that includes a faster payment deposit of £1,000. It was a scam and the money gone. Airbnb noted it was fake website and says call your bank Refuses any type of reimbursement Facebook advice is call your bank Refus...

/payments /crime

Abhinav Paliwal

Abhinav Paliwal CEO at PayNet Systems

UK NeoBank Starling Reported Its 1st Annual Profit

UK NeoBanking Platform Starling reported its 1st annual profit 💰 $38M PBT (profit before tax) $225M revenue (93% YoY growth) $3.96 bn loan book (45% YoY growth) 600K new customer accounts added The UK fintech unicorn has more than two million customer accounts, including more than 300,000 small business accounts. Its total lending exceeds $ 2Bn ...

/retail /startups

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