Community
A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
As the owner, you will also give up ownership if you leave this group.
Retired Member
Last week saw me in New York, at what could prove to be a historic moment for both the US and potentially the world's financial markets, what with one of the widest sweeping shake-ups of US financial legislation since the Great Depression of the 1930s being signed into law. Now let me share how if we just followed the lessons learnt from our child...
28 July 2010 /regulation /wholesale
On July 21 Visa Inc.. announced the completion of its acquisition of CyberSource Corporation (for a total of $ 2 Billion). This acquisition allows Visa to reinforce his mastery over the management of security, fraud and online payment. The acquisition of CyberSource expands Visa's online payment, fraud, and security management capabilities. The c
27 July 2010 /payments
Uri Rivner CEO and Co-Founder at Refine Intelligence
It’s now summer on Triton. Don’t pack your holiday gear though; the average temperature on Neptune’s icy moon, which is about 30 times further from the sun than Earth, is -235 Celsius (-391 Fahrenheit). And the atmosphere isn’t too friendly: Methane and Carbon Monoxide. Personally I think I’ll pass. If you do plan a trip, note that summer lasts 4...
27 July 2010 /security
With confidence in the financial system taking a hard knock, few things are more important to banks at the moment than keeping customers happy. Talk about customer-specificity has been doing the rounds for a while; now it is time for action. Customer-specificity is that state of mind when every customer is considered a “segment of one”; by definiti...
26 July 2010 /retail
I went to my favourite fraud underground forum, bought my favourite Trojan kit (I like Zeus), and then I looked through the Build-a-Trojan checkbox list to see what the next step is. Find hosting. Hosting. Yeah, I knew this one was coming. Trojans are not like self replicating viruses: you can’t just spread them and wait for the entire western hemi...
20 July 2010 /security
European commission acts to ensure that 8 Member States (Cyprus, Greece, Spain, Poland, Romania,Sweden, Luxembourg and Austria) implement EU rules on payment services and public procurement redress ( see the link for the full press release http://www.europeanpaymentscouncil.eu/documents/EC%20Press%20Release%20Commission%20acts%20to%20ensure%20that%...
20 July 2010 /payments
Brett King CEO & Founder at Moven
When you read a definition of Customer Experience you invariably will see two elements - the lifetime experience of the customer, and the total experience of the customer day to day as he engages in transactions with the provider of the goods or services he is utilizing. In meeting continuously with UK banks over the last two weeks I find an almos...
19 July 2010 /retail
I want to ask something to my bank - about some transaction on my credit card account. So I call in to the call center. After the usual niceties exchange, the Support Guy on the phone asks me: SG : "Sir, I need to ask you a few questions for security purpose." Me : "Yes, Sure!" SG : "What is your birth-date?" ME :
17 July 2010 /security
Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData
http://www.consilium.europa.eu/uedocs/cms_Data/docs/pressdata/en/ecofin/1157 89.pdf VAT directive for equal treatment approved on 13th of July. Now it is time to start driving transposition. Is there anybody out there who think this should not be fast? Now it is time for all banks to take a new look both at the market they intend to serve, how cent...
16 July 2010 /payments
A quick focus on Bulgaria to say that two companies have recently won their licenses as Payment institutions: Easypay (www.easypay.bg/en/) and Intercard Finance AD (www.icard.bg) The BNB (Bulgarian National Bank) has already issued 10 (or so) PI licenses As a reminder there are countries (France for example) where no license has been issued and ...
15 July 2010 /payments
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.