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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

How Banks navigate thru the social Terra Incognita

Altogether, it’s probably good news, one just wonder about the way HSBC is measuring the ROI of its Facebook campaign, which totally amounted 120,000 £, distributed among the 8 young awarded students. My point is that the HSBC student page, which sponsored the video contest, had by yesterday 21th October 6932 Fans and one day later 6,949. By doing

/wholesale

Retired Member

Retired Member 

Apple, tablet form factor and the banking community

On Monday Apple announced their 2010 Q4 fiscal earnings via their regular open conference call and webcast. The results of their most recent quarter are impressive. Here’s the financials: Record revenue of $20.34 billion (year ago quarter: $12.21 billion) Net quarterly profit: $4.31 billion (year ago quarter: $2.53 billion)

/retail

Brett King

Brett King CEO & Founder at Moven

The iPhone 5 Debit Card - coming soon

200 individuals were the first to receive credit cards issued by Diners Club in 1950, the brainchild of Frank McNamara. It was the start of a completely new era in personal credit and payments. American Express entered the credit business with its own card in 1958, within five years had issued more than a million cards. Today there are more than ...

/payments /retail

Brett King

Brett King CEO & Founder at Moven

Is WiFi in Coffee Shops a leading economic indicator?

I spend a lot of time in coffee shops writing these days. I don't know why, perhaps many of you have experienced this, but I seem to have a very productive time writing when there is the smell of fresh coffee, the sound of cappuccino machines and the white noise of the coffee crowd to add to the ambience. Sometimes this environment triggers a bu

/retail

Retired Member

Retired Member 

Credit Suisse publishes Global Wealth Report 2010

Last week, Credit Suisse announced the publication of the Global Wealth Report 2010. It’s an inaugural study which aims to “provide the most comprehensive study of the world wealth”. In contrast with other traditional studies more focused on the very top levels of the wealth pyramid, the 48 pages of the CS Study analyzes the distribution of 200 T...

/retail /wholesale

Retired Member

Retired Member 

US tax authorities on the move

US tax authorities released Notice 2010-60 in August and there have been several events and seminars since then trying to make sense of it all. 2010-60 is a set of guidance on how the industry needs to respond to the US HIRE Act Title V - also known as FATCA. Following on the heals of cases like UBS, the US wants all foreign financial institutio...

/regulation

Uri Rivner

Uri Rivner CEO and Co-Founder at Refine Intelligence

Underground Ripples

The international law enforcement operation known as Trident is starting to have ripple effects in the fraud underground. Like the Darknet operation in October 2008, it is certainly a milestone in the minds of Cybercriminals, who feel less safe and anonymous. At least for a while. At first the fraud community shrugged off the arrests as an attempt...

/security

Retired Member

Retired Member 

Temenos and Odyssey: geographical challenges

My first Temenos’ assignment was in Madrid. It was a very large implementation at a Spanish branch of a big Swiss Bank. Late in the evening, straight after work, most of our team used to have dinner together in any of the terraces during that incredible hot summer. It was an intense project, full of challenges, and I considered still one of my bes...

/retail /wholesale

Uri Rivner

Uri Rivner CEO and Co-Founder at Refine Intelligence

James Bond and the Quantum Worm

Only select few have had a look at the script of the next James Bond feature film. It seems like Quantum, the secret criminal organization that in previous installments was busy short-selling the stock market by staging terrorist attacks and taking over water supplies to control the economy of South America, has a new target in its crosshairs: the...

/security /regulation

John Cant

John Cant Managing Director at MPI Europe Ltd

Do fines change the behaviour of financial firms?

Over recent months we have seen the FSA in the UK, as well as regulators in other geographies, hit the record books with larger and more numerous fines for misconduct – e.g. for poor reporting, or handling of customer data. These fines are supposed to be a deterrent and to change the behavior of market participants. However, the increased size an

/retail /wholesale