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Digital Bank Transformation

This is a blog group for all topics related to Digital Bank Transformation, from incumbents to start-ups, to Wholesale and Investment banking. Technology is advancing like never before...this is a group for ensuring best practice is celebrated and shared.

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Using no code or low code capabilities to help resolve the tech skills gap in banking

The ongoing challenge of the tech skills gap within banking is something employers cannot ignore if they want to maintain competitive differentiation. According to the 2022 BCS State of the Nation report, there were over 64,000 vacancies for UK tech jobs in Q3 2021, a 191% increase in the equivalent period in 2020. Against a backdrop of skills sho...

/people /devops

Suchit Poralla

Suchit Poralla Senior Enterprise Architect at SAP

The 5 Vital Steps For A Successful digital Transformation

A digital transformation is a key to success for any company, but it can be difficult to figure out what that transformation looks like. Whether you're looking to change your marketing strategy or improve your customer service, this article can help you identify the five steps you need to take to make your digital transformation successful! What i...

/cloud /devops

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Automation and the future of banking operations

Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building resilience, modern agile software that harnesses automation is key, as it gives banks real-time visibility into important processes and allows them to be...

/regulation /devops

Jerome Bugnet

Jerome Bugnet Director, Solution Engineering at MuleSoft

Are business technologists the solution to the new age of digital-first finance?

Last year, 43% of global consumers claimed the pandemic had changed the way they bank, and many financial services organisations navigated these changes by accelerating their digital transformation. Now, customers have the option of returning to their local branches for the services they prefer to access in-person, while continuing to adhere to th...

/payments /devops

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

KYC: How banks can comply with history-making sanction rollouts

It is not just interest rate changes and inflation banks have had to contend with so far this year – ensuring Know Your Customer compliance is up to date has had to be a key focus. Since the invasion of Ukraine on 24 February 2022, in just four months, there have been eight updates to the UK government’s guidance on the UK’s sanctions regime relat...

/payments /regulation

Nikolai Hack

Nikolai Hack COO at Nucoro

Why tech partnerships are key to banks’ survival (Part 2)

In the first of our two-parter, we looked at why tech partnerships are key to the survival of the established banks. We explored the ‘say-need-gap’ and how there is a disconnect between what customers say they want from digital banking services and what they need so that they will effectively engage with them. Crucially, how banks can leverage the...

/retail

Gregg Early

Gregg Early Director of Market Engagement at Moven

Keep People at the Center of Your Data

A number of years ago, I wrote a blog regarding an interesting factoid I stumbled upon. It has to do with economist Charles Goodhart and his idea known as Goodhart’s Law: When a measure becomes a target, it ceases to be a good measure. Over the years, as the fintech space and quite frankly the tech space in general has expanded, I keep coming back ...

/retail /inclusion

John Bertrand

John Bertrand MD at Tec 8 Limited

Burglaries and Cheques are Disappearing

Burglaries and cheques have since 2019 declined 36% and 47% respectively. Since 2019, Faster Payments and APP Fraud have increased by 34% and 73% respectively. These trends show that APP Fraud scams will exceed burglaries before 2024. In 2020, APP Fraud created over 200,000 cases. However this figure does not include 40% of APP scams not reported...

/payments /crime

Retired Member

Retired Member 

Tech infrastructure design doesn’t need to be difficult

It’s become a cliche, but the pandemic has accelerated a decade’s worth of change into just a few short years. But it’s already time for entrepreneurs, business leads and tech teams to look ahead to the next decade of challenges in financial services. The big challenge ahead for traditional financial institutions however, is that their infrastruc...

/payments /retail

Peter Shubenok

Peter Shubenok Founder at RNDpoint

How Digital Transformation Can Help You Work With ‘Gray-Zone’ Clients

Lending to 100%-verified, reliable clients is straightforward — the risk is clear and, so too, are the terms. However, not every customer who approaches your business will fit neatly into this box. Some may fall into the “gray area” between reliable and risky. Does this mean you should discount this group and concentrate only on certainties? No. I...

/inclusion /predictions