Frictionless Payments

Frictionless Payments are becoming more and more common. They were firstly introduced by Braintree and adopted by Uber. Since then use cases became more complex, security requirements also got tougher but the user experience (UX) requirements remain unchanged. In fact UX is the main driver of Frictionless Payments. Let's discuss more about Frictionless Payments in this group and try to draw a future scenarios of their development and adoption.

Hannes Van Rensburg Chief Commercial Officer at Clickatell

Contextual commerce powered by in-chat payments will transform retail

Smart omni-channel strategies have elevated how brands engage with their customers. Taking the next step, contextual commerce allows brands to create purchasing opportunities throughout the customer journey and at every stage from purchase to delivery, revolutionizing how brands and customers connect, interact, and transact converting mobile momen...

06 June 2022 /payments /predictions

Hannes Van Rensburg Chief Commercial Officer at Clickatell

Contextual commerce powered by in-chat payments will transform retail

Smart omni-channel strategies have elevated how brands engage with their customers. Taking the next step, contextual commerce allows brands to create purchasing opportunities throughout the customer journey and at every stage from purchase to delivery, revolutionizing how brands and customers connect, interact, and transact converting mobile momen...

25 May 2022 /payments /predictions

Jairo Riveros Managing Director of the United States and LatAm at Paysend

Setting Yourself Up for Financial Success in 2022

Propelled by the pandemic, consumer demand for digital financial services has begun to soar. With stores shutting down across the country and consumers forced to buy online, many businesses and consumers switched to contactless methods of payments over the last couple of years. Many financial services took this opportunity to begin implementing di...

07 April 2022 /payments /inclusion

Elliot Green CMO at Wonderful Payments

Why are online card payments clunkier than ever? And what should businesses do about it?

As the dust settles following the final implementation deadline for SCA (Strong Customer Authentication), there is greater motivation than ever for UK businesses to explore alternative online payment methods, such as account-to-account (A2A) payments and digital wallets. Strong Customer Authentication introduces a new obstacle at the online checko...

04 April 2022 /security /payments

Jamel Derdour CMO at Transact365 / Nucleus365

Scan, Grab, Exit, Repeat

New technology is a strange beast. When it doesn’t exist, we dream of it and when it does exist, we cannot imagine what life was like without it. Sometimes it hits you in the face like a lightbulb moment, and in other situations it just creeps up on you and, in osmotic fashion, just creeps into your life without you even realising. However, when i...

28 March 2022 /payments /markets

Marten Nelson Co-founder and CEO at M10

How a Regulated Liabilities Network Could Solve the Cashless Dilemma

Central bank digital currencies (CBDC) are often mentioned as a key motivation for the rise of a cashless society. As Sweden’s central bank, Riksbanken, discusses in its paper, The Riksbank’s e-krona project, Report 1: "Today, cash is used to an ever-decreasing extent in Sweden, which has led us within the world of central banking to start con...

16 March 2022 /payments /retail

Steve Morgan Banking Industry Market Lead at Pegasystems

What’s Next for Travel Payments and Trade post Omicron?

There’s no doubt that both Omicron and the crisis in Ukraine are having impact on both travel and trade. Global trade, payments and expenditure patterns both for retail and corporate clients will continue to shift rapidly. No predictions here on global politics or pandemic mutations, but I think it is clear where we are headed on both cash and dig...

04 March 2022 /payments /covid-19

Jessica Bayley Head of Marketing at Acquired.com

Five ways lenders can use data to perfect their disbursement and collection processes

The ability to make better quality decisions while streamlining costs is driving payments digitalisation in the lending sector. Gone are the days when a level of imperfect reconciliation is ‘normal’, disputes are ‘a cost of doing business’, and the payments department is simply seen as a necessary cost centre that is required to manage this, and n...

01 February 2022 /payments

Steve Morgan Banking Industry Market Lead at Pegasystems

Kill the Friction in 2022!

Let me tell you a true tale of modern digital customer experience for bank customers. A colleague is an avid user of his banking app from a major retail bank. It lets him do everything he needs so he hasn’t been in a branch for a year or more (yes COVID notwithstanding!). So, it was striking what happened one day. He decided to pay off a loan taken...

13 January 2022 /retail /covid-19

Shagun Varshney Senior Product Manager at Signifyd

Delegated Authentication Holds the Power to a Smoother SCA Experience

Much has been made about how the secret to successful strong customer authentication (SCA) is in the details — the exemptions, the exclusions, the version of 3DS in play. But one other detail, one vital to maintaining magnificent customer experience can’t be overlooked: the importance of delegated authentication. Simply put, operating your ecommer...

24 August 2021 /payments /regulation