Data Management and Governance

Anything that can be used to better manage and govern data.

Retired Member 

COVID-19 analytics: the lesson for those involved in policy management

Contemporary government policy interventions are increasingly defined by data, indicators, and metrics. Furthermore, Data-driven ‘radical incrementalism’ methodologies devised by the now independent the UK’s Government Behavioural Insights Team (BIT) – which is now independent of the UK government – have been successfully used worldwide. BIT’s usu...

23 May 2020 /regulation /covid-19

Clinton Hook Director of Data Governance at Experian

Four reasons why data quality is essential throughout COVID-19

The last couple of months have been nothing like anything we’ve ever experienced before. As the UK government continues to make significant interventions in response to COVID-19, businesses continue to adjust to this new ‘normal’, supporting the needs of their people, customers and suppliers, while navigating the financial and operational challeng...

21 May 2020 /covid-19

Barley Laing UK Managing Director at Melissa

Get back to basics with data to survive and grow in challenging times

The financial services industry is in unchartered territory as it attempts to plot a path through the current pandemic. Financial institutions are having to make big decisions at speed about how they operate and service customers during this challenging time, along with how they plan for a post COVID-19 world. At least with most decision makers wor...

21 May 2020 /regulation /covid-19

Doug Gross CEO at NGDATA

The scalability of CX: expectations versus reality

When we talk to organizations about customer experience (CX) or about CX tooling, we often get the reaction that they are already working on this or that they’re quite ‘good’ when it comes to it. They managed to leverage customer data for providing a relevant interaction. However, we notice that the company’s internal expectations are rarely met. ...

22 April 2020 /retail /identity

Tejasvi Addagada Data Governance Head at Fortune 500 financial service provider

Data Offices assist in Kick-starting rapid shifts in Digital Banking

Slowly yet steadily, Banks are seeing customers (including ourselves) picking up services that have distinct digital capabilities. The mechanics of customer interaction has rapidly shifted from physical handshakes to virtual yet warm communication over personal & extended channels. However, managing Data Quality of customer data along with Z...

03 April 2020 /sustainable /covid-19