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Share opinion and experience on how the payments landscape is changing and learn about the challenges and opportunities facing payments stakeholders in the future.
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Maksym Popov COO at 42flows.tech
Banking Industry: New Generation, New Requirements Customer habits in the banking industry are changing, forcing financial institutions to transform their services and offer more tailored and customized experiences. According to research by Epsilon, 80% of consumers are more likely to do business with a company when it offers personalized experie...
06 January 2023 /payments /retail
Ilan Friedman Director Strategy at Nipendo
In the 1960s, psychologist Walter Mischel performed a study around delayed gratification. He left preschool-age children in a room with one treat, offering them the choice of eating it immediately, or waiting for him to return with two treats. Without guidance, most children devoured the treat immediately, but after being advised to think of the...
16 December 2022 /payments
Nick Horne Sales and Commercial Director at Suresite Group
The latest evolution of the Payment Card Industry Data Security Standard - better known as PCI DSS - has recently been made available, making now a great time for businesses to focus more attention on PCI compliance. Periodically updated to drive improvement, this latest version - PCI DSS v4.0 - won’t come into effect until March 2024, but it is o...
30 November 2022 /security /payments
Koen Vanpraet CEO EMEA at Moneycorp, CEO EMEA
With recent ONS GDP data estimating that the UK economy shrank by 0.3% in August compared to July, the Bank of England now says the country will soon enter its longest recession since records began. The year has been defined by global turbulence and economic volatility - with events like the war in Ukraine and the UK's series of new prime minister...
24 November 2022 /payments /markets
Jack Momose CEO at Degica
Japan is a large and attractive market for many businesses, but it is also very different from others around the world. This makes understanding its culture a crucial exercise for any company looking to do business in the country, with extensive knowledge required to win Japanese consumers’ trust. For those who understand how to localise their sho...
21 November 2022 /payments
James Booth VP Head of Partnerships, EMEA at PPRO
The holiday season, like winter, is coming. Singles Day (11/11), Black Friday, Cyber Monday—these officially kick off the holiday shopping season. But this year will be a bit different. Inflation and higher prices are making people tighten spending. This also means consumers will be more price conscious than ever and pickier in buying decisions...
31 October 2022 /payments
Corporations that deliver software and IT services find themselves concerned with an ever-increasing demand for transformation and improved customer experience, growing requirements around cybersecurity and data privacy, various types of geopolitical influencers that only appear to be increasing in severity, and the “ordinary” lineup of competitiv...
26 October 2022 /payments
Jelle Van Schaick Marketing manager at Intergiro
Welcome to the exciting world of payments! In this fascinating industry, acquiring is a key aspect. But what exactly is merchant acquiring? And how does it differ from an issuing bank or a payment processor? Read on to learn more about this important part of the payments ecosystem. A customer's transaction is just a tap away with their card. But wh...
19 October 2022 /payments /markets
Delia Pedersoli COO at MultiPay Global
Delivering a great customer experience is about both reacting to and anticipating your customers’ demands and requirements. In a survey by Salesforce, of over 15,600 consumers and business buyers globally, it was found that 66% of them expect companies they interact with to understand their needs and expectations. Furthermore, 80% now consider the ...
17 October 2022 /payments
Muhammad Faizan Siddiqui Head of Strategy at Wavetec
Over the past two decades, retail has come a long way from brick-and-mortar to online. The future is even more exciting as contextual commerce promises to transform the customer experience. So, what is contextual commerce? Simply put, you can buy goods and services while you are engaged in your usual activities—like browsing the Internet, cooking, ...
24 September 2022 /payments /retail
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