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Artificial Intelligence and Financial Services

Artificial Intelligence and Financial Services

Retired Member

Retired Member 

AI and Its Impact on the Customer Service Sector

Artificial intelligence has been around for quite a while now, and it’s already made a strong impact on many sectors. It should be no surprise that customer service has been one of the most affected ones, and it looks like we’re only seeing the tip of the iceberg in terms of what’s possible, too. Many changes are coming up on the horizon, and with...

Chris Holmes

Chris Holmes Senior Vice President at KAE Consulting

Using AI in the fight against fraud

Financial services providers have been using Artificial Intelligence (AI) and machine learning for a range of operations, including credit underwriting and conversational banking. However, one use case that has emerged as a priority for the industry is linked to the better management and prevention of fraud. Reports of fraudulent activity in 2019 ...

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Bo Harald

Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData

Futile inflation chasing

The 0-interest policy in the euro area has been defended by the need to get inflation up to 2%. I have been wondering how that can be possible when cost of work, energy, material, tax and financing gets lower and destroying nature and climate is still not a cost. Now the Economist's "The end of inflation?" article sheds more light. My t...

/regulation

Micah Willbrand

Micah Willbrand Product Director ID&F at Experian UK&I

The rise of machine learning in fraud detection

Fraudulent applications present a significant risk to a businesses’ success and reputation. As criminals become more sophisticated in targeting credit cards, loans, current accounts and other financial products, its critical lenders and other organisations ensure their fraud prevention systems are fit for purpose. One of the ways businesses can me...

Retired Member

Retired Member 

Using Artificial Intelligence to strength your identity check processes

There’s not much you can’t get on the dark web; it’s a lawless haven for cybercriminals. As businesses continue to utilise increasingly stringent identity checks, fraudsters will always be trying to get one step ahead. Currently on sale on the dark web are passport scans. For just £55 you can get a typical passport scan with accompanying selfie. I...

Mark Goldspink

Mark Goldspink CEO at The ai Corporation

Hitting the streets. Why fighting fraud is not just about sitting in an office

Fraud has reached the highest levels on record, affecting more organizations than ever. The scale of the problem was revealed in last year’s PWC Global Economic Crime and Fraud Survey. Of the 7,228 businesses contacted by PwC, across 123 territories, 49 percent reported that they had experienced fraud or economic crime, over a two-year period. Mod...

/security

Ed Chidsey

Ed Chidsey Global Head of PVR services at IHS Markit

Inverting the Alternative Data Pyramid

Integrating alternative data into the investment process is the future of portfolio management, yet the practice of identifying valuable, non-traditional data sets is age old. Some call it fundamental analysis, like interviewing customers about a company’s product. Others call it plain smarts, like using satellite imagery to measure crop yields ...

Sray Agarwal

Sray Agarwal Specialist - AI and ML at Publicis Sapient

Fair AI: How to Detect and Remove Bias from Financial Services AI Models

Artificial intelligence (AI) and machine learning (ML) promise a smarter, more automated future for everyone. But the algorithms that underpin these technologies are at risk of bias, a substantial threat that could undermine their entire purpose. What exactly is AI bias, why is it important for financial services (FS) firms to avoid it and how can ...

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