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Analytics in Banking

This is for discussion and sharing of views on trends, practices and views in analytics in banking and financial industry

Retired Member

Retired Member 

Beyond Chatbots : Conversational AI in Banking

In 2017, American banks collected 34.3 billion dollars in overdraft fees. (link). The average value for an overdraft fee is $ 30 in the United States. This means that the average American ended up paying $ 125 in overdraft fees. In a world where the share of digital payments is growing rapidly, a digital assistant (or ABAs – Automated Banking Ass...

/retail /cloud

Joan McGowan

Joan McGowan Banking Industry Expert at SAS

Smart Decisioning and Empathy in the Face of COVID-19

Banks have a responsibility to respond to their customers’ needs through the coronavirus pandemic while, at the same time, preparing for a precipitous economic downturn and a different, post-COVID world. A poorly organized or ad hoc response could amplify the economic impact. Banks that take an empathic approach will help the community at a time ...

/retail /covid-19

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Want to understand your customers better? Look at their events.

The next phase of digital banking is upon us. Banks and fintechs clamor to deliver unique and differentiating user experiences built upon the latest “API-first” omnichannel banking platform, but realize that it’s still difficult to stand out and be distinctive in a crowded field. Even the most sleekly designed front-end quickly starts to look like...

Vivek Iyer

Vivek Iyer Consulting Partner at Tata Consultancy Services

Leveraging Data in Commercial Lending

Digital Transformation in Commercial Lending is proceeding apace with banks rolling out initiatives in multiple areas like Re-imagining customer experience, Empowering Relationship Managers, and adopting Intelligent Automation techniques. Leveraging data analytics across the lending life cycle can be a key enabler in each of these areas. Leading B...

/wholesale

Doug Gross

Doug Gross CEO at NGDATA

Banking industry must think 'out of the box' to solve the data science skills gap

Arthur C. Clarke, writer of the famous science fiction epic 2001: Space Odyssey, famously remarked that any sufficiently advanced technology is indistinguishable from magic. The problem with magical things, however, is that we often ascribe them miraculous powers that are beyond their actual capabilities while ignoring the fact that far greater po...

Pankaj Upadhyaya

Pankaj Upadhyaya Vice President - Data Science, BI & Analytics at Maveric Systems

Advanced Analytics in Banking World

Through the ages, data analytics has been a key aspect of every financial institution. From invest banking to credit scoring to securities trading – data analytics has played a major role in arriving at a data-driven decision. With the advent of technology, big data analytics has gained significant ground in the banking and finance sector. In the ...

/inclusion

Ian Johnson

Ian Johnson Head of Europe at Marqeta

Virtual Card Technology is Powering a Lending Revolution

In the last decade, the lending industry has grown and diversified massively. New business models have evolved, and alternative lenders have entered the market creating competition in a space previously dominated by traditional banks. This change has been in part due to quickly evolving technology and sweeping digitalisation, but the aftermath of t...

/payments

Vishwanath Thanalapatti

Vishwanath Thanalapatti Analytics at Temenos

Analytics: The Power of the Law of Association

Analytics of late, is on the main stage for several organisations across industries. I have seen several implementations. As a consultant evaluated the cost benefit (investment to business value) and viewed it donning the hat of an information system auditor. This article is written from that experience. The business value is in the design of ass...

Vishwanath Thanalapatti

Vishwanath Thanalapatti Analytics at Temenos

Dashboards : The yoga of analytics

Digitisation is the brick and mortar of modern day business with analytics as a strategic component; Underlying analytics are scores of algorithms, call it machine learning or AI that help to determine and in a way modulate customers’ behaviour. In addition, assist in decision-making. The potency of analytics is in the design of dashboards specifi...