Join the Community

20,823
Expert opinions
43,682
Total members
385
New members (last 30 days)
165
New opinions (last 30 days)
28,189
Total comments

Why do some merchants make you sign twice?

Be the first to comment

This is something I am running into more and more frequently.

The clerk asks you to sign both the credit card slip as well as the cash register receipt. Presumably, they need to keep the signed cash register receipt to deal with chargebacks. There could be an opportunity here for a payment provider to offer a better service to retailers so that they don't feel they need to do this.

See picture here.

Even worse, the other day a major (and reputable) retailer in Singapore actually typed in the CVV number on my card that proves that the merchant did actually see the card. The number was typed into the POS terminal provided by the merchant's bank, so the bank is involved in this.

Why aren't payment providers solving these problems for merchants in a cleaner, more convenient way?

 

External

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.

Join the Community

20,823
Expert opinions
43,682
Total members
385
New members (last 30 days)
165
New opinions (last 30 days)
28,189
Total comments

Now Hiring