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Latest expert opinions

Ankit Patel

Ankit Patel Marketing/Project Manager at XongoLab Technologies LLP

How AI and Chatbots are Revolutionizing Customer Experience?

Customer experience is a top priority for businesses of size today. In a competitive market, keeping customers happy and engaged is crucial for success. Artificial intelligence (AI) and chatbots are emerging technologies that are transforming the way businesses interact with their customers. Imagine a world where customer service is available 24/7...

Artificial Intelligence

Maya Kumar

Maya Kumar EVP at Banked

Surcharges Increase at a Rapid Rate in Australia: The Case for Pay by Bank

Credit and debit cards have largely replaced cash in Australia, providing customers with increased convenience and introducing purchase protections. However, card networks charge a fee for each and every transaction, normally between 0.5% and 2% (RBA). This is a problem for Australian retailers and businesses the world over as they navigate tight ...

/payments /retail Fintech

Anand Kanzariya

Anand Kanzariya Marketing Manager at Aixtor Technologies

What is Digital Transformation and why is it Important?

What is Digital Transformation? Digital transformation is a process applied to integrate new or existing digital technology into a certain area of the business. The redesign and reconfiguration of the digital module help in building up the brand identity and adding value to the customers. A wide range of companies have adopted innovative and mo...

/cloud /startups Digital Bank Transformation

Kate Leaman

Kate Leaman Chief Analyst at AvaTrade

The importance of risk management in trading

Risk management is a crucial aspect of trading that can significantly impact a trader’s success. Trading inevitably involves a level of unpredictability, with market conditions influenced by various factors such as economic indicators, geopolitical events, and even unexpected news. As trading becomes increasingly complex and interconnected, the po...

/security /markets Fintech

Donica Venter

Donica Venter Marketing at Traderoot

Five Fintech Trends That Will Shape 2024

Navigating the ever-evolving landscape of banking trends amid fierce competition can be daunting. Recognizing the importance of staying ahead, especially as fintech disruptors reshape the industry. In this insightful post, we delve into five pivotal trends shaping the banking and payments sector: Contactless Payments: The pandemic accelerated th...

/payments /retail Fintech

Max Koretskiy

Max Koretskiy Investor, Cо-Founder at Blackshield Capital Group

From wealth management to life management: what today's rich people want and how it affects the weal

Wealth management is an industry with established rules and traditions. For example, one of the first private banks that provided asset management services – the British Coutts – has been operating since 1692. However, recently even this conservative industry is experiencing significant changes. The work of asset managers is complemented by technol...

/people /wealth Fintech

Gary Singh

Gary Singh President at Zeta Services Inc

Building The Cards of Tomorrow: 10 Must-Have Capabilities

Recent data on US credit card holders tells us that they value flexibility and control more than rewards and fee-based offers. In light of rising interest rates and debt, consumers view credit cards as ‘liquidity management’ tools and expect them to serve various purposes. And with 51% of American credit card holders now revolving their debt, hig...

/payments Banking Strategy, Digital and Transformation

Sandeep Gupta

Sandeep Gupta Strategic Advisor, Banking Transformation at NTT DATA Services

The future of banking is composable

Will the banking industry continue to evolve at an increasing rate year on year? In the 21st Century, the answer to this question seems to be inextricably linked to the progress of technology and regulation. As new technologies emerge, they drive the industry in a new direction, charting the course for industry participants, clients, and customers...

/payments /retail Banking

Jamel Derdour

Jamel Derdour CMO at Transact365 / Nucleus365

Rising Sun, Rising Digital: The Evolution of Payments in Japan

Japan, a nation often associated with traditions, precision, and meticulous craftsmanship, is quietly undergoing a significant transformation in its payment landscape. Long known for its affinity for cash transactions, Japan is gradually embracing digital payments, heralding a new era of financial convenience and modernisation. Contactless Payment...

/payments /markets Payments strategies 2015-2020-2030

Dmitri Gmyza

Dmitri Gmyza Co-Founder at Ultra Stellar

Soroban Smart Contracts and Their Impact on the Stellar Blockchain

The release of the smart contacts platform Soroban on the Stellar blockchain in February 2024 marked the most impactful upgrade in the network’s 10-year history. Stellar is a decentralized, public blockchain that gives developers the tools to create experiences that are more like cash than crypto — it has been actively developing since 2014. Built...

Blockchain in Banking and Financial Services