Capgemini - News, Articles & Research

Capgemini World Payments Report: Non-cash transactions to reach 1.3 trillion

This year’s report shifts its focus to explore the significant opportunities for banks and payment service providers (PSPs) to support corporate treasuries and commercial enterprises.

14 September 2023

Company announcement/crime

Capgemini to acquire FCC Division of Exiger

Capgemini announces that it has signed an agreement for the acquisition of the Financial Crime Compliance (FCC) division of Exiger, a global market leading financial crime practice.

11 September 2023

Company announcement/devops

Capgemini unveils suite of generative AI services

Already a leading player in the Data & AI market, Capgemini is well positioned to support clients through their next era of digital transformation thanks to the breadth of its generative AI services, deep industry expertise, and its industrialized delivery assets.

28 July 2023

Finextra TV/predictions

Digitalisation's impact on banks in 2023

The future of cloud migration and "platformification," embedded finance, and the growth of CBDCs are explored in this episode of our PREDICT 2023 series by Gareth Wilson, Executive Vice President, Head of UK Banking and Capital Markets, Capgemini.

09 February 2023

Company announcement/payments

Banks risk losing 89% of SME business to fintech challengers

New payment methods (instant payments, e-money, mobile and digital wallets, account-to-account, QR codes) are leading the charge with consumers, but the looming threat of recession and growing inflation rates coupled with continuing geopolitical issues, is posing a whole host of new challenges.

06 October 2022

News/payments

Swift and CapGemini work on CBDC gateway to existing payment networks

Interbank messaging network Swift is working with Capgemini to explore ways to interlink the multiple domestic-based CBDC networks emerging worldwide with existing payment infrastructures for seamless cross-border payments.

25 May 2022

Finextra TV/wholesale

The customer engagement imperative: What banks can learn from the FinTech playbook

Gareth Wilson, UK Banking and Capital Markets business lead, Capgemini & Elias Ghanem, Vice President and Global Head of Capgemini Research Institute for Financial Services, reflect on the growth of digitalization across the industry and a shift in customer needs. They discuss the challenges banks are facing as a result, what they should be investing in and leveraging to tackle this challenge, and how they can use data and AI/ML technologies to create superior customer experiences that drive growth. They also reflect on how positioning the CMO as a customer strategist and chief engagement officer can further enhance growth opportunities.

10 May 2022

News/predictions

Retail banks must embrace data-centric capabilities to see off fintech challenge - report

As fintech upstarts snap at their heels, retail bank executives are concerned that they are lagging in their ability to offer true omnichannel and personalised experiences, according to a report from Capgemini and Efma.

21 April 2022

Company announcement/predictions

Organisations are increasing investment and exploration in quantum technologies

New research published today by the Capgemini Research Institute reveals that almost a quarter (23%) of organizations are working (or planning to work) on leveraging quantum technologies, with expectations of at least one major commercial application within the next 3–5 years.

31 March 2022

Research

Continuous Reinvention: The holy grail of Digital Transformation

03 November 2021 313 downloads

Company announcement/payments

Instant payments and e-money to account for 25% of all non-cash transactions by 2025

Payments are entering a new experience-driven era (Payments 4.X[1]), ushered in by an accelerated transformation timeline due to COVID-19 and the growing digital appetite of customers, according to the World Payments Report 2021 published today by Capgemini.

07 October 2021

News/payments

Money 20/20 EU: Will Europe prevail in the new dawn of payments?

Amsterdam: Finextra is on the ground at Money 20/20 Europe, attending a host of sessions to provide you with key highlights from the most popular sessions throughout the conference.

21 September 2021

News/retail

Capgemini wins contract with Pensions Dashboard Programme

The UK's Pensions Dashboards Programme (PDP) has selected Capgemini for the delivery of its central technical architecture.

06 September 2021

Company announcement/predictions

Banks go to war against fintechs - CapGemini World Fintech report

FinTechs are approaching their next maturity milestone – profitability – as they demonstrated resilience during the COVID-19 pandemic with verticals recording double-digit growth despite sector-wide operational and financial challenges.

27 May 2021

Company announcement/retail

AI boosting profits but not meeting customer expectations - report

While COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX), challenges in integration and customer perceptions are undermining its potential.

09 November 2020

News/payments

Capgemini World Payments Report 2020: 38% discover new payment provider during Covid-19 lockdown

More than a third of consumers discovered a new payment provider during the Covid-19 crisis, according to Capgemini’s World Payments Report 2020.

06 October 2020

Research

Next-Generation KYC-as-a-Service Solutions

28 September 2020 20 downloads

Company announcement/retail

World Retail Banking Report 2020: 57% of consumers prefer internet banking in the Covid-19 era

Retail banks are facing pressure to transform as new entrants focused on customer experience gain significant market traction, according to the World Retail Banking Report 2020 (WRBR) published today by Capgemini and Efma.

11 June 2020

Research

Stepping Up to High-Velocity Marketing

27 May 2020 3 downloads

News/startups

Covid-19 aftermath will bring banks and fintechs together

Despite underwhelming past experience of bank/fintech collaborations, the current pandemic is likely to drive deeper relationships between incumbent banks and startups as legacy applications prove unfit for purpose in a digitally-empowered future.

21 April 2020