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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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No restructuring is pain free, especially in the complex business of financial services. And in the aftermath of the crisis, the industry has undergone widespread re-jigging through consolidation, merger, integration, compliance, cutback or transformation. Cost and effort apart, restructured organisations worry about how this move will impact the ...
17 September 2010 /retail
Brett King CEO & Founder at Moven
At their annual ThinkBanking event last Thursday (Sept 9th) in Sydney,the Google Financial Services Team released their latest behavioral research supported by Global Reviews’ Customer Experience Benchmarking. The results are a shock to those expecting traditional marketing methods to strongly influence customer behavior in respect to product selec...
13 September 2010 /retail
The French Central Bank has given licenses as a Payment institution to two french companies. This is the first french licenses !!
07 September 2010 /payments
In a sense, customers never had it so good. Companies are fighting hard over the same consumers, adding to their considerable power. The going’s got tougher for banks which were already striving to defend their turf against both established rivals offering similar services and new upstarts with innovative ideas. In parallel, they are trying to re
06 September 2010 /retail
John Cant Managing Director at MPI Europe Ltd
My 16 year old sports mad son read a book by Ed Smith, an Anglo Welsh county cricketer, over the summer entitled ‘What Sport Tells Us About Life’, and was mightily impressed. The book’s brilliance – he tells me - stems from the recognition that sport is life in miniature, and that if you analyse sport you find a mine of information about war, mo
01 September 2010 /regulation /wholesale
Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData
Reading OECD "Forum on tax administration:Taxpayer services sub-group" Survey Report (March 2010). "Why citizens don' use revenue bodies'/governments' e-service" Despite all the success stories we have seen when: - the public sector realises that it is not the only service citizens use - and in fact one of the most infrequent...
31 August 2010 /payments
You may recall in my last blog posting ‘The Wolf is at the Door – if he huffs and he puffs can he blow the bank down?’ we started to explore the scenario of hikes in interest rate and the impact upon commercial lending books. The blog seems to have resonated with a number of you judging by the comments I received over the past couple of last week...
31 August 2010 /regulation /wholesale
Uri Rivner CEO and Co-Founder at Refine Intelligence
A couple of months ago my wife, who works for a small start-up, got a brand new laptop for remote access. A small, white thing that looked pretty but, I suspected, came with little security, given that whenever I shoulder-surfed her I saw warnings like “no anti-virus installed”. So when she wasn’t looking, I sat down to investigate. The first thin...
30 August 2010 /security
You spend all year long working, and in summer time you deserve some R&R. Option 1: look after holiday packages. Fly charter, book a reasonably priced hotel, and rent a compact car to do some sightseeing. Option 2: search for the most expensive destination you can find. Fly first class, book an all-inclusive five star resort with morning massag...
23 August 2010 /security
Once invoicing has migrated from paper and PDF to structured form - increasingly in the soon ready open global ISO standard - a wealth of productivity enhancing practices can be launched. Examples: - automated accounting (as e-invoices carries increasingly common posting codes) especially for the SME-sector - creating de-facto real time accounting
22 August 2010 /payments
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